Customer Success Manager & Onboarding Manager - US Shift (1-7 yrs)

Urgent opening for Customer Success Manager & Onboarding manager - US SHIFT - 9pm to 5am-Bangalore

Experience- 1 to 7 years experience

Work from Office -Full time

US SHIFT - 9pm to 5am - Bangalore location

Transport and Food facility is provided

Your role:

- We are amidst an aggressive expansion of our business for the US market since our most recent acquisition and are therefore looking for individuals who can catalyze our growth through scalable solutions.

- Work with merchants to understand requirements and set them up accordingly.

- Work with different internal and external teams and stakeholders to streamline merchant on-boarding.

- Understand problem statements from merchants and provide effective solutions.

- Identify areas for process improvement or gaps in existing documentation and share learnings with the team.

- Verify catalogues, interact with aggregators, POS and other 3rd party vendors to get the merchant setup on our platform.

- Working with Product Managers on product roadmaps, feature/bug testing and feature prioritization.

Note- Please share your updated Resume as per Job description .

Komal Panchal
Client Engagement Manager
Upraisal People and Productivity
08928276505