Senior Software Engineer - ServiceNow Platform (4-8 yrs)

Senior Software Engineer

A startup, incorporated in Aug 2023. The company has been founded and is being managed by a bunch of industry veterans with a cumulative 160+ years of experience spanning large multinationals and entrepreneurship with successful exits.

The founding team strongly believes is creating a true world class organization in terms of values, culture and management processes working on cutting edge enterprise application development using the latest platforms and hyper automation tools with embedded AI. We are committed to providing a workplace that is creative, exciting, and enjoyable and which encourages continuous learning and innovation.

We believe our deep domain knowledge, management know-how, and technical skills will enable us to make a real difference to business outcomes using information technologies. We are a ServiceNow Partner with a strong focus on building industry solutions and providing services to customers globally. We are looking to hire ServiceNow Developers to play a critical role in building solutions based on the ServiceNow platform and deliver a broad range of implementation projects.

Location : Bangalore

Responsibilities :

- Engage in customer interactions including requirements discovery, analysis, detailed design, demonstration/proof of concepts

- Understand the bigger picture by using large-scale thinking when working on projects.

- Build and deliver high quality solutions and services based on the defined scope.

- Manage tool configuration to ensure reliable production

- Learn and experience new technologies and updates and apply them in customer opportunities.

- Continue to develop and upgrade skills and competence in ServiceNow products and other associated technologies through regular training and certifications.

Qualifications & Work Experience

- Education: bachelor's degree in computer science, Information Technology, or related field

- Overall work experience of 5+ years with at least 2 years of hands-on experience of implementing ServiceNow products and solutions.

- Must be certified in ServiceNow - CAD/CSA and

Skills & Competencies :

- Experience working in Demand Management, Incident, Problem, Change, Survey, Knowledge and Cloud Management

- Experience with Web Service Integrations (SOAP / RESTful) in ServiceNow.

- Experience in Service Catalog development and Workflows.

- Experience with CMDB/CSM/FSO preferred.

- Expertise with Business Rules, Client Scripts, Script Includes, UI Scripts, UI Pages, UI Macros, UI Policies, etc.

- Experience with JavaScript, HTML and ServiceNow Glide API's.

- Must have experience with building Custom Applications in ServiceNow.

- Prepare and execute test cases (unit and system testing) and work with the team to further build up the automated test suite.

- ServiceNow Product and Implementation knowledge - CIS Certification in one or more of the following - ITSM, ITOM, ITAM, CSM, HRSD, SecOps, IRM

- Writing clean, efficient, and maintainable code requires expertise to achieve.

- Troubleshoot technical issues through all phases of SDLC.

- Code reviews and quality control checks should be undertaken as part of every project to guarantee maximum efficiency and productivity.

- Documenting code and application functionality

Other Technical Skills (Good to have) :

- Identity and Access Management: OAuth, OpenID-Connect, SAML, SSO

- UI Development Experience: Angular/AngularJS, Bootstrap, HTML5, Web Components

- Distributed Computing considerations such as message queues, publish and subscribe computing models.

- Operational aspects such as Reporting, Monitoring, Logging, Troubleshooting

- Proficiency with ServiceNow development, such as scripting, workflows, and integrations

- Agile development practices (e.g. SAFE, Scrum)

Personal & soft Skills :

- Good oral & written communication skills

- Good vocabulary and comprehension skills

- Active participation in team meetings

- Professionalism & work ethic: respect for time and deadlines.

- Quality focused - avoid hacks and quick fixes.

- Strong Analytical & Critical Thinking skills: break down complex problems into smaller parts, effort estimation.

- Self-Learner with ability to scale: demonstrate evidence of going beyond regular work and acquire new skills