Software Developer

Impact you will make.

We are currently seeking a skilled and motivated C# and SQL Support Developer to join our team.

As a C# and SQL Support Developer, you will play a crucial role in providing technical support and troubleshooting for software applications developed using C# and SQL technologies.

Your primary responsibility will be to assist users in resolving software-related issues and ensuring the smooth operation of our applications.

What you will do.

Provide technical support to end-users and customers by addressing their queries and troubleshooting softwarerelated issues related to C# and SQL.

Analyze and diagnose problems reported by users, and work towards timely and effective resolutions.

Collaborate with development teams to investigate and resolve complex issues that require code-level debugging and analysis.

Document and maintain a knowledge base of known issues, troubleshooting steps, and solutions to facilitate efficient customer support.

Communicate effectively with users, both technical and non-technical, to understand their concerns and provide appropriate solutions.

Collaborate with cross-functional teams to identify and implement process improvements and enhancements to optimize support services.

Assist in the deployment and configuration of software applications, including database setup and migrations.

Keep up to date with the latest technologies, trends, and best practices in C# and SQL development to provide effective support and guidance.

Provide training and guidance to junior support team members when required.

What you will bring.

Minimum of 5 years of professional experience in software support or application development using C# and SQL.

Strong knowledge of C# programming language, SQL queries, and relational database concepts.

Experience in troubleshooting and debugging complex software applications, including hands-on experience with debugging tools and techniques.

Solid understanding of software development lifecycle and methodologies.

Excellent problem-solving and analytical skills to identify root causes and propose effective solutions.

Strong communication and interpersonal skills to interact with users of varying technical backgrounds.

Leadership experience in guiding team and mentoring junior members to promote a collaborative learning environment.

Ability to work independently and prioritize tasks effectively in a fast-paced support environment.

Experience with customer support ticketing systems and CRM software is a plus.

What we would like to see.

Bachelor's degree in Computer Science, Information Technology, or a related field.

Healthcare revenue cycle experience preferred;.

Customer Service experience preferred;.

Salesforce com experience a plus.

About FinThrive.

FinThrive is advancing the healthcare economy.

For the most recent information on FinThrives vision for healthcare revenue management visit finthrive com/why-finthrive.

Award-winning Culture of Customer-centricity and Reliability.

At FinThrive were proud of our agile and committed culture, which makes FinThrive an exceptional place to work.

Explore our latest workplace recognitions at https://finthrive com/careers#culture.

Our Perks And Benefits.

FinThrive is committed to continually enhancing the colleague experience by actively seeking new perks and benefits.

Professional development opportunities.

Term life, Accidental & Medical Insurance.

Meal and Transport arrangements.

Hybrid work environment.

FinThrives Core Values and Expectations.

Demonstrate integrity and ethics in day-to-day tasksand decision-making, adhere to FinThrives core values of being Customer-Centric, Agile, Reliable, and Engaged, operate effectively in the FinThrive environment and the environment of the workgroup, maintain a focus on self-development and seek out continuous feedback and learning opportunities.

Support FinThrives Compliance Program by adhering to policies and procedures about HIPAA, GLBA, FCRA, and other laws applicable to FinThrives business practices; this includes becoming familiar with FinThrives Code of Ethics, attending training as required, notifying management or FinThrives Helpline when there is a compliance concern or incident, HIPAA-compliant handling of patient information, and demonstrable awareness of confidentiality obligations.

FinThrive is an Equal Opportunity Employer and ensures its employment decisions comply with principles embodied in Title VII, the Age Discrimination in Employment Act, the Rehabilitation Act of 1973, the Vietnam Veterans Readjustment Assistance Act of 1974, Executive Order 11246, Revised Order Number 4, and applicable state regulations.

2024 FinThrive.

All rights reserved.

The FinThrive name, products, associated trademarks, and logos are owned by FinThrive or related entities.

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