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Univariety - Executive - Customer Success (0-2 yrs)
Univariety
posted 5d ago
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Fixed timing
Key skills for the job
Job Description
- Customer Onboarding: Assist in onboarding new clients by helping them set up and understand the platform.
- Customer Support: Respond to client queries via email, chat, and calls, ensuring timely resolutions.
- Customer Engagement: Regularly check in with customers to ensure they are utilizing the platform effectively.
- Data & Reporting: Maintain customer records, track engagement metrics, and generate reports.
- Product Education: Conduct webinars, create guides, and assist in training sessions.
- Feedback Collection: Gather insights from clients to improve the product and customer experience.
Functional Areas: Other
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What people at Univariety are saying
Rating based on 3 Executive
reviews
Anonymous · Customer Success, Service & Operations
in Hyderabad / Secunderabad
As it is my first Job, I got to learn a lot.
- Skill development - Good
Management and Hierarchy
- Company culture - Poor
Executive salary at Univariety
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What Univariety employees are saying about work life
Univariety Benefits
Cafeteria 
Work From Home Team Outings Health Insurance Job Training 
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