Unique Tags - Merchandiser & Backend Sales Coordinator (2-5 yrs)

Merchandiser & Backend Sales Coordinator Job Role :

- To maintain a professional relationship with internal and external customers and ensure service level achievements through internal and external communication

- To collect PO's and projections from customers

- Prepare the production orders and planning of production timelines based on required service levels, capacity allocation and coordination with production department

- Development of customer samples based on requirements and feedback and to ensure approvals in a speedy manner

- Preparation of quotations and pricing discussions with buyers

- Ensuring coordination between production, quality and dispatch teams in order to resolve customer complaints and to maintain lead times

- Follow ups and communication with customer to ensure new product development and business growth

- Timely communication to ensure collection of payments

- Sharing documentation and information to customers

- Strong teamwork and interpersonal skills

- Minimum 2 years experience as a Merchandiser in Garments/Textiles/Accessories

- Fluency in communication in English and local language and strong written communication

- Graduate from any stream

- Strong knowledge of operating ERP systems and Microsoft Word

Qualifications :

- Bachelor's or master's degree with a concentration in merchandising fashion design, sales & marketing, or business administration preferred

- At least 2 years of back office/customer handling experience

- Very strong communication skills in English

- Very strong knowledge of Microsoft word and Excel to maintain customer MIS

- Strong time management and multitasking skills