Uniphore - Quality Assurance Engineer - Selenium (2-4 yrs)

Role : Quality Assurance Engineer

As part of the Global Software Development Team, you will be working with our leaders to verify product functionality, usability, and performance of both new and existing products prior to delivery to customers. You must have the drive and passion to build world class software using the latest technologies. The role represents a unique opportunity for the right candidate to make their mark in an ambitious, successful, and rapidly transforming business.

You will enjoy working in a hybrid model, spending time in our Bangalore office, to create a strong presence and meaningful partnerships with key stakeholders. You will be a highly proactive self-starter, extremely organised and thrive in an environment that is mission-driven, results oriented and team spirited!

This role is a fantastic opportunity to work for a global company growing rapidly and at a stage where your knowledge, experience and expertise can be used to influence the software development practices we put in place as the business continues to scale.

What You'll Do :

- Input into initial feature/project scoping and effort estimation. Jira, Wireshark, AWS, Kubernetes/Containers, Selenium & JMeter

- Collaborating with the Dev team from a testability perspective.

- Design and execute test functions.

- Create/update test documentation and processes.

- Build and maintain test environments.

- Document defects found and retest/review any resolutions.

- Summarise test results.

- Assist support and project office in functional/configuration clarifications.

- Reproduce customer failures where necessary.

- Review the recorder against new handsets/softphones and version upgrades.

- Champion Uniphore's core values in the business.

What You'll Need :

- Strong background in and/or at least 2+ years in Automation in C# or Java.

- Automated QA processes in agile development environments.

- PBX knowledge of Mitel, Avaya, Cisco including some of the underlying protocols like SIP, RTP, UDP.

- Experience of test techniques like BVA, EP, All-pairs and testing both backend & Web applications.

- Greater than 3 years testing experience ideally in the telecoms industry.

- Networking experience including tool like Wireshark.

- Testing Process lifecycle & Defect management Workflow. Azure DevOps/Test Manager, Jira

- Ability to influence and drive best practice both within the test team and within the wider business.

- Understand of usability, accessibility and performance and how key users interact with the product.

- Structured and precise approach to testing and documenting results.

- Good time management and the ability to manage multiple tasks and workflows.

- Excellent communication skills, both written and verbal.

- Ability to perform well in a fast-paced environment and be an effective problem solver.

- Excellent time management skills with the ability to prioritise workload and work well under pressure.

- An innovative, self-starter who is self-motivated and confident with excellent commercial acumen.

Desirable :

- Bachelor's Degree in a related field is desirable.