Sr. Research Associate

Unimrkt Healthcare was incorporated in the year 2020 to help address the global surge in the demand for healthcare market research. With a 100% focus on the healthcare industry, we are ideally positioned to provide a comprehensive suite of research offerings in Pharma Life Sciences, Medical Technology and Devices, Animal Healthcare, and Digital Healthcare. Unimrkt Healthcare works with patients, physicians, policyholders, regulatory experts, key opinion leaders, and stakeholders, to help clients make timely tactical and strategic decisions to address seen and unseen business challenges. We have completed healthcare research globally, covering different foreign languages using agile methodologies, precise targeting of respondents, and proven probing skills, to bring actionable insights to our clients, enabling them to place their organizations at the zenith of success.

Gurugram (Work from office)

• 3 years of exp or more

Academic Qualifications

• Graduate or Postgraduate in the field of Biotechnology or Pharma

Shift Timings (Rotational Shift)

• India 10am 7pm
• APAC 6:30am to 3:30pm/ 7:30am to 4:30pm
• UK 1pm to 10pm/ 2pm to11pm
• US 6:30pm to 3:30am/7:30pm to 4:30am

Job and Responsibilities

• Manage a team of researchers (15-20n, including 4-5 Senior associates), setting up project targets for the entire team, individual KRA s, incentives, and appraisal feedback to the respective Assistant manager
• Mentor the senior associates and associates to keep the efficiency over 100%
• End-to-end planning and execution of all the assigned projects, ensuring high quality and timely delivery
• Executing simultaneous checks on project timelines, transparency, promptness of communication (internal and external stakeholders), quality of internal data map and final data shared with the client, and overall management (entails C-Sat scores)
• Provide value addition at every stage, including research plan, analysis, and insight generation
• Finalize the project objectives, plan, data map, and files per the expectations
• Monitor the project progress promptly, identify the current and potential bottlenecks, ensure timely resolution, and identify its impact on the overall project delivery
• Manage multiple Quant/Qual projects under tight timelines, interface with global clientele, and prioritize requests based on the criticality and business needs as agreed with the stakeholders
• Creating the first draft of the contingency plan and corrective action points in case of client escalations

Required Skills

• Basic working knowledge of Excel and PowerPoint
• Proficiency in English (written and verbal) with strong interpersonal skills
• Energetic and self-motivated
• Knowledge of healthcare/biotech/pharma terminologies and workflow

Sr. Research Associate

• Minimum 1.5 years of exp. in Healthcare Market Research

• Graduate/Post-Graduate in the field of Biotechnology or Pharma

• Directly support the Project manager/Team lead in end-to-end study execution
• Deep dive into the study questionnaire, identify and investigate relevant information areas of the study documents, and perform effective desk research
• Train and mentor associates/new joiners on projects primary and desk research requirements
• Maintain seamless communication with internal and external stakeholders at the client time zones (US/EU/APAC)
• Coordinate with the programming team, devise the first draft project plan and data map of all the conventional studies
• Responsible for benchmarking and maintaining the team SPD and daily work responsibilities
• Responsible for conducting research in several therapeutic areas/multiple projects across different geographies
• Occasionally, conduct primary research with KOLs and industry experts for a challenging audience or demanding project requirements

• Basic working knowledge of Excel and PowerPoint
• Strong communication (verbal and written) and convincing skills
• Team Player
• Good knowledge of healthcare/biotech/pharma terminologies and workflow
• Conducting primary and secondary research (cold calling included)