AmbitionBox
Search
Jobs
- Reviews
- Salaries
- Interview Questions
- About Company
- Benefits
- Jobs
- Office Photos
- Community
Add office photos
All Filters
3 Ukb It Solutions Jobs
Cherwell Developer
Ukb It Solutions
posted 6d ago
Job Role Insights
Key skills for the job
Job Description
- Being a member of the Cherwell application team
- Provide technical assistance, software configuration/customization assistance including, but not
- limited to: visual interfaces, workflow administration, report setup, data imports, LDAP integration,
- custom scripting and third party software integrations.
- This includes working with process owners to develop workflow, implement the workflows in
- Cherwell, administer the tools and handle related incident tickets.
- Responsible for the development, implementation and sustained support of Cherwell solutions
- being provided by the team.
- Follow Development process best practices as prescribed by the organization wrt to
- requirements, risk assessment, testing, design documentation, status updates, and
- communication and quality guidelines.
- Provide creative solutions to resolve business problems via customer requirements based on
- system capability, process gaps (ITSM/ITIL)
- Possess the technical skills to assist in Cherwell System Design/Configuration; site and workflow
- creation, form design, business logic/workflow
- Assist in gathering and documenting user and process requirements.
- Perform quality assurance (QA) testing and facilitate user acceptance testing (UAT).
- Provide analysis and resolution for issues that arise during and following production deployment.
- Develop clear and concise technical & process documentation and be able to effectively
- communicate this knowledge to all levels of management
- Make recommendations and help implement changes relative to the functionality within ITSM tool
- Apply sound release management and configuration management principles to ensure the
- stability of production environments
- Act as a consultant to key stakeholders and cross function teams.
- Provide training to technical teams, infrastructure teams, and service desk on the use of the ITSM
- tool as and when necessary.
- Job Requirements :
- Expertise in Cherwell Asset management implementation and CMDB integration.
- Skilled in conducting client meetings, requirements elicitation, fit-gap analysis, and
- implementations for Cherwell modules.
- Worked on Integrating Cherwell with third party tools
- Direct hands-on experience on various ITIL processes like CMDB Management, change
- management, Configuration Management, Incident and Problem Management, Knowledge
Management, Reporting, Integration with Web Services, End user Website & Portal design
ITIL Framework knowledge / Certification is a plus.
Development experience in these areas:
o Catalog / Service Request configuration
o Configuration of one steps or one step
o Automation Process
o Scheduled Jobs
o Form Design
o Blueprints
o Approval Block
o Expressions
o Security Groups
o mApp
o Custom Business Object
o Globalization in Cherwell
If interested , Please share your Updated CV to jobs@ukbitsolutions.com
Employment Type: Full Time, Permanent
Read full job description What people at Ukb It Solutions are saying
Ukb It Solutions Benefits
View more benefits
Compare Ukb It Solutions with
Infosys
Compare
TCS
Compare
Wipro
Compare
HCLTech
Compare
Tech Mahindra
Compare
LTIMindtree
Compare
Mphasis
Compare
Hexaware Technologies
Compare
Persistent Systems
Compare
Huawei Technologies
Compare
Z X Learning
Compare
Evision Technoserve
Compare
Cogoport
Compare
Lea Associates South Asia
Compare
Creambell
Compare
HRH Next Services
Compare
Grab A Grub Services
Compare
Data Entry
Compare
Indorama
Compare
Elite Elevators
Compare
Similar Jobs for you
Share an Interview