Specialist - Commercial Operations - Consumer Electronics Industry (3-8 yrs)

A leading Consumer Electronics company is very urgently looking for its Andheri Sakinaka (Mumbai) location.

Role : Commercial Operations.

Designation : Commercial Operations Specialist.

Location : Mumbai-Sakinaka.

Experience : 3-8 yrs in Commercial Operations with EPC companies or EPC projects.

Education : B.com/MBA/CA Inter /ICWA Inter.

JD:

- Responsible for compliance with Corporate / Divisional Commercial Guidelines and prepare.

- Accurate & Timely MIS, coordination for closure of books of accounts, comply with GST, service tax, custom law etc.

- Also handles the sales and service support at both the ends i.e. from principals as well as customers.

MAIN RESPONSIBILITIES:

- Responsibilities (Indicate 4-8 Key Deliverables for this position).

1. Business Support Sales:

- Responsible for order processing, includes scrutiny of order against quote with adherence to the order booking guideline.

- Involved in finalization of contract in-coordination with sales team and customer, specially in commercial clauses like incoterm, Payment term, bank guarantees, taxation etc.

- Billing the customer and also follow up for the timely delivery completion.

- Preparation of claim documents as per contract and submission to customer/financial institution/Bank for timely processing of payment.

- Create customer code, item code, vendor code to enable timely order entry in SAP.

- Well versed with letter of credit terms and condition and co-ordination with customer and vendor to establish letter of credit.

- Responsible for preparation of purchase order in SAP & vendor management upto vendor reconciliation & vendor payment.

- Knowledge of import and export procedure.

- Handles customs MIRO / MIGO process and processing of balance payments.

- Preparing of monthly projected cash flow.

- Forwarding Performa invoice to customer to establish LC / remit advance payment.

- Follow up with the vendor, procurement team & warehouse for timely delivery of material.

- Knowledge of small scale project execution would be preferable.

- Good knowledge on Tender management (especially GeM portal) and process.

1. Business Support Service:

- Receipt of installation report and keep track of warranty and AMC conversion.

- Creation of install base in SAP (from CBO as per prescribed format of SAP).

- Creation of components.

- Monitor the critical issues after the warranty.

- Verifying and booking of the AMC contract in SAP.

- Perform re-installation when needed.

- Generation of Invoices and Payment follow up.

- Follow up for payment / Bank Guarantee / TDS / EMD.

Key Performance Indicators(New addition by BSL HR - to be validated from JE.perspective):

- Commercial Efficiency & Control.

- Capital Employed (CE) turn improvement.

- OR (as per ABP).

- Outstanding - reduction in DBO (in line with ABP).

- Inventory - reduction in inventory.

- EMD / BG - to be recovered on due dates.

- Management Information System(MIS).

- MIS Reports to Operations for Monthly Business Reviews.

- Conducting outstanding review on monthly basis.

- Timely Support & active participation for Issuance of Foreign LCs / Bank.

- Guarantees.

- Providing monthly / weekly cash flow projection to CFS and follow up with.

- Operations team for collections.

- Timely issuance of Purchase Orders and ensuring delivery as per the delivery dates cost effective.

- Reconciliation of vendor and customer account on monthly basis.

(CFS - Corporate Finance Service).

KEY INTERACTIONS - External/Internal.

- With Whom Brief Description.

- External Customers, Principal, Vendors.

- Customer.

- Frequency Depends upon the process.

- Nature of interaction To discuss about the LC, payments, Shipment, Installation, contract issues etc.

- Principal

- Frequency Depends upon the process.

- Nature of interaction To discuss about the LC, payments, Shipment, contract issues etc.

- Vendor

- Frequency Depends upon the process.

- Nature of interaction To discuss about the LC, payments, Delivery, contract issues etc.

- Internal CFS Department.

- Accounts Department.

- Frequency Daily or weekly basis.

- Nature of interaction Taxes, charges and other payment issues.

KEY COMPETENCIES REQUIRED (Technical & Behavioral):

- TECHNICAL (34) Should have working experience on SAP on SD and MM Module.

- Working knowledge of GST, Customs procedures.

- Knowledge of Works Contract & Sale Contract Billing and Job.

- Closure Process.

- Experience in Working Capital Management (receivable, advances, payables, inventory).

- Bank Guarantees.

- Knowledge of Insurance Coverage & Claim Management.

- Handling the customer order with knowledge of HSN code ,SAC code importance of HSN code in GST scenario.

- BEHAVIORAL(8-10) Planning & Organising.

- Problem Solving.

- Communication.

- Self awareness.

- Interpersonal relationships.

- WORKING CONDITIONS (PHYSICAL & ENVIRONMENTAL DEMAND).

- Office environment with travel to customer location on need base.

- AUTHORITY INDICATE THE APPROVAL AUTHORITY FOR THIS POSITION, IF ANY People Not applicable.

- Financial As per financial approval Matrix.

Key Financial Accountabilities:

- Capital Employed (CE) turn improvement.

- Cash flow planning and management.

- Reduction in working capital.

- Business support for achievement of booking and billing target.

Major Challenges;

- Skills and development of commercial teams.

- Develop good rapport with operations team (RM, HOD, DH).

- Communication and presentation skills.