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Program Manager
Uengage Services
posted 28d ago
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Flexible timing
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Job Description
Enabling Local Businesses with Subscription Based Technology Solutions Program Manager
Similar Open Positions Life at uEngage
Full Time Role, Panchkula, 3 - 4 years
We are seeking an experienced Program Manager to lead and oversee strategic projects for ONDC. The ideal candidate will have a strong background in managing cross-functional teams, driving project timelines, and ensuring successful delivery in fast-paced environments.
Key Responsibilities :
- Team Management : Lead and mentor a team, providing performance feedback and fostering a collaborative environment.
- Operational Oversight : Manage daily operations to ensure efficiency and service quality, adhering to SLAs and KPIs.
- Data Analysis : Analyze data to generate insights, improving service and team performance, and report findings to management.
- Quality Assurance : Implement quality control and regular training to ensure high service standards.
- Partner Experience : Resolve escalated partner issues, improving satisfaction and facilitating communication between teams.
- Continuous Improvement : Identify and implement process improvements and new technologies for better efficiency.
- Stakeholder Engagement : Collaborate with internal teams to align operations with business goals, representing the support team in partner interactions.
Required Skills :
- Project Management : Strong project management skills with experience in Agile or other frameworks.
- Communication : Excellent verbal and written communication to manage stakeholder expectations.
- Leadership : Ability to lead and motivate teams, with strong problem-solving capabilities.
- Analytical Skills : High proficiency in data analysis to drive decision-making.
- Tools : Hands-on experience with project management tools like Jira, Asana, or Trello.
- Stakeholder Management : Adept at managing relationships with cross-functional teams and external partners.
Why Join Us
- Be part of a dynamic, fast-growing team with opportunities to work on cutting-edge digital commerce platforms.
- Competitive salary and benefits.
- Opportunity for career growth and development.
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Employment Type: Full Time, Permanent
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What people at Uengage Services are saying
Program Manager salary at Uengage Services
reported by
1
employee
with 4
years exp.
₹6.8
L/yr - ₹8.6
L/yr
67%
less
than the average Program Manager Salary in India
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What Uengage Services employees are saying about work life
based on 5 employees
Flexible timing
Monday to Saturday
Within city
Uengage Services Benefits
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