Shift Incharge

Roles & Responsibility:

1. Operational Performance Management

i. Ensure 100 % adherence to Scope of work & KPIs as per the agreement with the customer

ii. Compliance to all safety requirements at site

iii. Overseeing Warehouse Operations like Receiving, Storage, Kitting & Line feeding & Dispatch Operations in Shift

iv. Will act as SPOC in shift for all End-to-End Operations

2. Customer Relationship Management

i. Ensuring customer priorities are met at desired timelines

ii. Overseeing the relationship with customer handled by the site team

iii. Take timely customer feedback on operations and drive for actions closure & improvement

iv. Actively engage with the customer.

v. Effective communication with the customer

3. Process and Quality Management

i. Adhere and improve operational management systems, processes and best practices

Job Requirements: -

i. Engineering background with 6 to 8 years of Experience in Supply chain, IPWH/Line feeding Warehouse operations.

ii. Hands on Experience on Inventory Management, Customer claims Management. Cycle count Process

iii. Computer/IT knowledge Enterprise application knowledge /SAP, Microsoft tools excel, word, PowerPoint, Outlook

iv. Experienced as Shift in charge or similar role

v. Should have sound knowledge of Aftermarket/In plant warehousing

vi. Excellent communication skills