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1 TVS Credit Job

Territory Collection Manager-Consumer Finance 4+Bucket

3-6 years

₹ 3.5 - 5.5L/yr

Ahmadnagar, Nanded, Latur

10 vacancies

Territory Collection Manager-Consumer Finance 4+Bucket

TVS Credit

posted 24d ago

Job Description

Key Responsibilities:


  • Develop and implement effective debt recovery strategies to achieve recovery targets
  • Ensure timely collection of overdue amounts and resolution of non-performing loans
  • Lead, train, and motivate a team of recovery agents to achieve individual and team targets
  • Engage with customers to negotiate repayment plans and settlements
  • Ensure a customer-centric approach while dealing with delinquent accounts to maintain the company's reputation
  • Liaise with legal teams to initiate legal proceedings against defaulters when necessary
  • Coordinate with internal departments such as sales, finance, and legal to ensure smooth recovery operations
  • Identify potential risks in the debt recovery process and implement measures to mitigate them

Experience:


  • Minimum of 3-6 years of experience in debt recovery, collections, or related field, preferably within the financial services industry.
  • Proven experience in managing teams and handling large portfolios.

Skills and Competencies:


  • Strong understanding of debt recovery processes and regulations.
  • Excellent communication, negotiation, and interpersonal skills.
  • Leadership and team management abilities.
  • Analytical thinking and problem-solving skills.
  • Proficiency in MS Office and familiarity with debt recovery software.

Key Performance Indicators (KPIs):


  • Recovery rate and reduction in NPA.
  • Team productivity and achievement of recovery targets.
  • Compliance with regulatory and company policies.
  • Customer satisfaction and complaint resolution rate.
  • Timeliness and accuracy of reporting.

Working Conditions:

  • Regular travel within the assigned territory.
  • Interaction with customers, legal teams, and recovery agents.
  • Handling of sensitive financial information and customer data.

Employment Type: Full Time, Permanent

Read full job description

TVS Credit Interview Questions & Tips

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What people at TVS Credit are saying

4.3
 Rating based on 108 Territory Collection Manager reviews

Likes

Working environment good and senior manager always supporting for us.

  • Skill development - Good
  • +1 more
Dislikes

It has been 8 months for me and everything is fine in this company. But while working here I am not able to give time to my personal life. It is possible that I have not been able to maintain it myself.

Read 108 Territory Collection Manager reviews

Territory Collection Manager salary at TVS Credit

reported by 117 employees with 4-13 years exp.
Lock Unlock
₹3.2 L/yr - ₹6.8 L/yr
18% less than the average Territory Collection Manager Salary in India
View more details

What TVS Credit employees are saying about work life

based on 2.4k employees
60%
60%
55%
98%
Flexible timing
Monday to Saturday
Within city
Day Shift
View more insights

TVS Credit Benefits

Submitted by Company
Job Training
Health Insurance
Soft Skill Training
Education Assistance
Team Outings
Work From Home +1 more
Submitted by Employees
Health Insurance
Job Training
Soft Skill Training
Work From Home
Team Outings
Free Transport +6 more
View more benefits

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TVS Credit Chennai Office Location

View all
Chennai Office
Headquarter
Third Floor, No.29, Haddows Rd, Thousand Lights West, Nungambakkam Chennai
600006

Territory Collection Manager-Consumer Finance 4+Bucket

3-6 Yrs

₹ 3.5 - 5.5L/yr

Ahmadnagar, Nanded, Latur

24d ago·via naukri.com

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