Salesforce Developer

• Assist in the creation of technology solutions to meet business needs by acting as an integrator between business needs and technology solutions
• Define system strategy, create system requirements, design, prototyping, and testing custom technology solutions, and assist with system implementation
• Serve as the primary technical interface between departmental management and the Application Support team, as well as third-party vendors and business leaders
• Manage resources for ongoing development and tuning of Salesforce, Epsilon CDP, and ESP integrations, as well as Amazon Connect Call Center technology integration strategy
• Make architectural suggestions for integration design
• Accountable for code efficiency and data integrity across all CRM tech stack applications
• Provide leadership in the definition of business requirements for new projects, as well as in customer service to the business community for change requests and issue research
• Support and coordinate the design, implementation, and maintenance of vendor-supplied application systems to ensure the applications' acceptance and proper use
• Implement SDLC, PCI, CCPA, and SOX compliance in all aspects of application development
• Maintain the integration team's policies, standards, and governance model
• Supervise the source code repository and practices
• Maintain and deploy integration artifacts and configurations with a high level of integrity and effective controls
• Ensure that the various vendor platforms are maintainable, scalable, upgradeable, and flexible

Job Requirements:

• Bachelor s/Master s degree in Engineering, Computer Science (or equivalent experience)
• At least 3+ years of relevant experience as a salesforce developer
• 5+ years of experience with Salesforce
• 2+ years of experience leading or managing a workstream on enterprise implementations is a must
• 3+ years of experience with the complete cycle of Salesforce implementation
• Knowledge of clouds like the Sales Cloud, Service Cloud, Community Cloud, Einstein Analytics, and Integration Cloud is required
• Experience in Lightning (Aura and LWC) or like technologies is a must
• Experience with any Call center technologies, preferably Amazon Connect, is a must
• Required Experience with Source Control tools Git, Bit bucket, Aura Framework, Lightning Component, and Salesforce Lightning Design System
• Hands-on experience in managing customer journey emails and call strategies using any industry-standard Customer Data Platform and Email Service provider
• Epsilon experience is a plus