Support Engineer React/Python

• Build, maintain and scale tech infrastructure at a very high level
• Participate in road mapping and architecture discussions
• Pair program with talented, ambitious engineers in a highly collaborative team
• Collaborate with customer success and product teams to resolve client issues
• Up-level team productivity and speed by introducing or revising processes
• Lead support engineering projects from inception to deployment and drive ambitious technical projects that immediately impact users
• Own communication with clients and lead discussions aimed at diagnosing and troubleshooting technical issues, and provide timely and accurate feedback and follow-ups to customers
• Identify, evaluate, and implement improvements to the existing infrastructure and product
• Support and mentor other engineers on the team, evangelizing high-quality software engineering practices

Job Requirements:

• Bachelor s/Master s degree in Computer Science(or equivalent experience)
• Must have extensive knowledge of Python and SQL
• Knowledge of web technologies including CSS, HTML, and JavaScript language and concepts
• Knowledge of DevOps, Serverless and Kubernetes methodologies and their contribution to the software deployment and development process
• Experience with Git and CI/CD
• Previously worked with high-velocity product teams and an understanding of how to build systems that enable fast product iteration.
• Comfortable weighing trade-offs between functionality, quality, and technical debt
• A demonstrated ability to excel in a client-facing role and are comfortable working with customers to solve tough data and configuration issues
• Act as the translation interface between Customer Success and the rest of the engineering team, driving to solutions in service of our customers
• Must be an exceptional writer and communicator, and have clarity and concision of thought
• A desire to work with Chief People Officers at the top companies in the world