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Project Manager
TTEC India
posted 5mon ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
Looking for an opportunity to showcase your organization and leadership skillsAs the primary liaison overseeing projects at our customer experience centers, you ll be our client s point of contact as you build, manage, and maintain project documentation on a global scale. Ensuring projects are completed on time and within budget, you ll build plans, establish project deadlines, assign functional responsibilities, lead and direct the work of others, conduct due diligence, and gather materials as required. Projects can be internal and corporate business level initiatives.
Youll report to an Executive Director, Project Management. You ll contribute to the success of the business as you are the primary point of contact overseeing various client projects.
During a Typical Day, You ll
- Collaborate with internal teams, stakeholders, senior executive level parties and external clients in a virtual environment
- Customize, build, manage and maintain effective project records
- Identify risk, investigate to define mitigation plans, tactfully escalate and execute on change management
- Clearly articulate requirements and overall project status to various levels and audiences
- Support the deployment, promotion and achievement of departmental and corporate strategy, business goals and objectives
- Spearhead innovative projects for corporate initiatives and enhancements
- Display managerial courage within an individual contributor role as you navigate the project phases
What You Bring to the Role
- BA/BS or equivalent relevant experience
- 3+ years experience in a project management role leading the deployment of medium to large scale global projects
- PMP and/or equivalent relevant project management experience
- Operational management experience within the BPO/call center industry required
- Ability to provide strategic guidance while leading a project team
- Expertise with formal presentation
- Experience with project management and word processing software, spreadsheet and flowcharting applications
- Willing to work on US hours
- Must have a valid passport and able to travel internationally
What You Can Expect
- Supportive of your career and professional development
- An inclusive culture and community minded organization where giving back is encouraged
- A global team of curious lifelong learners guided by our company values
- Ask us about our paid time off (PTO) and wellness and healthcare benefits
- And yes... a great compensation package and performance bonus opportunities, benefits youd expect and maybe a few that would pleasantly surprise you (like tuition reimbursement)
Employment Type: Full Time, Permanent
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What people at TTEC India are saying
Project Manager salary at TTEC India
reported by
6
employees
with 9-14
years exp.
₹8
L/yr - ₹24.4
L/yr
21%
less
than the average Project Manager Salary in India
View more details
What TTEC India employees are saying about work life
based on 1.3k employees
Flexible timing
Rotational Shift
No travel
Day Shift
TTEC India Benefits
Submitted by Company
Free career development courses Tuition support & reimbursement Health & wellness programs Paid time off & work-life balance Community give back events Referral & recognition programs
Submitted by Employees
View more benefits 
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TTEC India Mumbai Office Location
Mumbai, Maharashtra Office
Mumbai
4th Floor, Unit No 403 & 404,
NESCO IT Park,
Western Express Hwy,
NESCO, Goregaon,
Mumbai, Maharashtra 400063
Mumbai, Maharashtra
400063
400063
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