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31 TTEC India Jobs

Specialist, Reporting Analyst

2-4 years

Mumbai

1 vacancy

Specialist, Reporting Analyst

TTEC India

posted 2mon ago

Job Description

Were hiring and are looking to connect with you as we are on the lookout for a Reporting Analyst with TTEC in Mumbai, India.
About TTEC
We help global brands provide a great experience to their customers, build customer loyalty, and grow their business. We were founded on one guiding principle: customer experiences that are simple, inspired, and more human deliver lasting value for everyone. Your role brings that principle to life.
What Youll be Doing
Produce a wide range of reports and analytics which would be shared with internal customers as well as clients
As a Reporting Analyst, Youll Enjoy:
  • Fun, talented and witty teammates
  • Knowledgeable, encouraging, and present leadership
  • Family-friendly environment
  • Free-spirited, theme-based employee events
  • Diverse and community-minded organization
  • Career-growth and lots of learning opportunities for aspiring minds
  • And yes all the competitive pay and benefits youd expect
On a typical day, youll
Collaborate communicate effectively at all levels of the organization
  • Respond to various requests from internal/external customers
  • Generate, update and distribute daily, weekly, monthly, quarterly and yearly reports for operations, external clients finance services
  • Must ensure reporting accuracy respect deadlines
  • Creation of ad hoc reports and coordination with IT department for automation of reports
  • Analyze data and define requirements of new reports
  • Create data dashboards, graphs and visualizations
  • Regular follow up with concerned stakeholders for data requirement
Why YouWhat You Bring:
Connections are everything here at TTEC. That means we connect with our customers, our teammates and most importantly with you. And the ability to connect yourself is what you bring to the table along with the following:
  • Computer savvy excellent English communication skills
  • Advanced excel skills
  • Experience in Power BI, Reporting, Zendesk Tableau
  • High attention to detail and report, distribute and facilitate billable hours reporting
  • Provide flexible coverage during EMEA US Hours
  • Minimum 2-4 years experience in Data Analysis Reporting
  • The passion and drive to make a difference

Employment Type: Full Time, Permanent

Read full job description

Prepare for Reporting Analyst roles with real interview advice

Top TTEC India Reporting Analyst Interview Questions

Q1. What if customer says that the ordered material is not reached but the tracking shows the material is delivered. What has gone wrong.
Q2. Meaning of terms used in flip kart, Amazon.
Q3. Do you know about Fraud Prevention?
View all 21 questions

What people at TTEC India are saying

Reporting Analyst salary at TTEC India

reported by 15 employees with 1-12 years exp.
₹3.6 L/yr - ₹6.6 L/yr
12% less than the average Reporting Analyst Salary in India
View more details

What TTEC India employees are saying about work life

based on 1.2k employees
63%
69%
87%
63%
Flexible timing
Rotational Shift
No travel
Day Shift
View more insights

TTEC India Benefits

Submitted by Company
Free career development courses
Tuition support & reimbursement
Health & wellness programs
Paid time off & work-life balance
Community give back events
Referral & recognition programs
Submitted by Employees
Cafeteria
Job Training
Free Transport
Health Insurance
Team Outings
Work From Home +6 more
View more benefits

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TTEC India Mumbai Office Location

View all
Mumbai, Maharashtra Office
Mumbai 4th Floor, Unit No 403 & 404, NESCO IT Park, Western Express Hwy, NESCO, Goregaon, Mumbai, Maharashtra 400063 Mumbai, Maharashtra
400063

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