Loan Documentation Handling: Review, verify, and organize all necessary documents required for home loan and business loan processing, ensuring compliance with company policies and regulations.
Processing and Data Entry: Input and update customer information into the loan processing system accurately and promptly.
Loan File Preparation: Prepare and maintain loan files, ensuring all relevant documentation is available and complete for loan approval and disbursal processes.
Customer Support: Answer customer queries via phone or email related to loan status, documentation, and processing updates.
Reporting & Documentation: Prepare reports on loan progress, customer inquiries, and back-office activity for management review.