Site Reliability Engineer

Job Overview: We are seeking two highly skilled Cloud Operations Engineers to support the projected growth of B2W in the Trimble Cloud for 2025.
These engineers will play a critical role in onboarding new customers, migrating existing ones, and providing 24x7 infrastructure support to ensure smooth cloud operations.
The selected candidates will contribute to enhancing performance, security, and cost-efficiency by helping with cloud transformations, LoadSpring migrations, and support for B2Ws global customer base.
Key Responsibilities.
Customer Onboarding and Support: Support and onboard 400 new B2W customers into the Trimble Cloud in 2025.
Cloud Transformation: Lead the migration of 400 on-premise B2W customers to the Trimble Cloud.
This represents a 4x increase compared to 2024 transformation numbers.
LoadSpring to Trimble Cloud Migration: Manage and execute the migration of 500+ B2W customers from LoadSpring to the Trimble Cloud to deliver improved performance, security, and cost-effective solutions.
24x7 Infrastructure Support (Chennai roles): Provide round-the-clock support for B2W customers, focusing on customer transformations and infrastructure maintenance.
Application Patching and Infrastructure Modernization: Perform regular patching and modernization of B2W cloud infrastructure to maintain performance, security, and compliance standards.
Cloud Support for Global Operations: Provide cloud support for B2W customers expanding into new markets, particularly Australia, where 50 new customers are expected to onboard in 2025.
Qualifications.
Bachelor's degree in Computer Science, Information Technology, or related field.
Proven experience in cloud operations, migrations, and customer onboarding within a cloud environment (preferably AWS, Azure, or similar).
Strong understanding of cloud infrastructure management, including patching and modernization.
Ability to work in a fast-paced environment and manage multiple migrations and transformations simultaneously.
Excellent troubleshooting and communication skills, with a commitment to providing high-quality support.
Availability for 24x7 support (Chennai roles only).
Preferred Skills.
Experience with B2W or similar cloud-based solutions.
Hands-on experience with cloud transformation and migration projects.
Knowledge of LoadSpring Cloud Services or similar platforms is a plus.
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