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Technical Support Engineer - Fresher & Experienced - US Shift
0-1 years
₹ 3 - 3.25L/yr
Bangalore / Bengaluru
100 vacancies
Technical Support Engineer - Fresher & Experienced - US Shift
Trigent Software
posted 18hr ago
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Job Description
Greetings from Trigent Software!!
** We are hiring for Technical Support Engineer **
Role: Technical Support Engineer
Mode of Work: Work from Office
Location: Bangalore
Working Days: 5 days
Shift: US Rotational shift
Qualification: Only graduates (BE, BCA, MSC,BSC,BTech)
Salary: Fresher - 3 LPA
0.6 months - 1 year - 3.6 LPA
Responsibility:
As an Application Tech Support Practitioner, you will be responsible for providing service desk management and voice support to clients. Your typical day will involve accurately defining client issues and designing resolutions based on deep product knowledge, while maintaining exceptional communication skills to keep our world-class systems running.
Roles & Responsibilities:
- Provide service desk management and voice support to clients, accurately defining client issues and designing resolutions based on deep product knowledge.
- Maintain exceptional communication skills to keep our world-class systems running.
- Act as the ongoing interface between the client and the system or application.
- Dedicate to quality and ensure client satisfaction.
- Collaborate with cross-functional teams to resolve complex issues.
Professional & Technical Skills:
- Must To Have Skills: Service Desk Management.
- Good To Have Skills: Service Desk Voice Support.
- Strong understanding of ITIL framework.
- Experience in troubleshooting and resolving technical issues.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
Additional Information:
- The candidate should have a minimum of 0-2 years of experience in Service Desk Management.
- This position is based at our Bengaluru office.
Perks and Benefits:
* 2- way Cab will be provided
* Food facility
**NP - Immediate to 15/20 Days**
Interested candidates can connect to HR Reena @8072181834 or can share their updated resumes to reena_s@trigent.com
Regards,
HR Reena
Trigent Software
8072181834
reena_s@trigent.com
Employment Type: Full Time, Permanent
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What people at Trigent Software are saying
Rating based on 1 Technical Support Engineer
review
Anonymous · Other
in Bangalore / Bengaluru
Trigent is not at all concerned about its employees. I was working as a contractor in Accenture and complaint about my supervisor ( Accenture) to Kishore as my supervisor, Bhupesh and Manager, Pradeep, used to torture me. Kishore did not guide me to get over this terrible situation saying that neither Kishore nor Trigent can help me in this. Therefore, I had a very bad experience
Trigent is not helpful and is not concerned about its employees
- Skill development - Poor+5 more
Technical Support Engineer salary at Trigent Software
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