Digital Merchandiser

Role & responsibilities

Responsibilities:

• Ensure the most appropriate products are displayed in search results on trekbikes.com
• Ensure search is indexing the appropriate attributes
• Use analytics to determine top search terms
• Manage terms, dictionaries, word stems, synonyms, misspellings, stop words, and acronyms
• Use boosting capabilities to show products in desired order/sequence on trekbikes.com
• Help determine which type of new items, cross-sells, up-sells, or closeouts will be shown on trekbikes.com
• Develop ongoing, repeatable process for creating and maintaining related items data, including active involvement from other teams
• Engage Brand Managers, Product Managers, Forecasters, Product Support, and Customer Service/Tech departments for strategic input
• Be a global partner. All languages need to be considered; consult in-market Brand teams
• Partner with multiple stakeholders to manage expectations, gain trust, and achieve high customer satisfaction
• Be an expert on SAP Commerce backoffice system
• Proactively look for technical solutions to implement requests in a more efficient manner

Provide professional guidance and constructive feedback to project team members

Preferred candidate profile

Qualifications:

• Bachelors Degree and/or 3+ years experience in web, digital space or related field required
• Strong written and verbal communication skills, including editing, grammar, and proofreading; good listener
• Ability to independently prioritize work, manage and hit deadlines
• Attention to detail and accuracy
• Collaborative, quality team player with ambition to do impactful work
• Sense of humor and strong work ethic a must
• Superior organizational skills to keep a large queue of work in order
• Knowledge of Excel formulas and functions

Bonus Skills:

• Knowledge of SAP Commerce, Solr Indexes, Google Analytics
• Technical knowledge about bicycles

Perks and benefits