Transmarine Cargo Services - Customer Support Role (2-7 yrs)

Job Description:

- Help manage current customer accounts.

- Deal with a high volume of inbound and outbound phone calls.

- Maintain relationships with carriers and customers.

- Provide exceptional customer service to customers and carriers.

- Solve customer and carrier problems and help resolve issues.

- Provide shipment quotes for customers and set up shipments as required by customers.

- Excellent multitasking skills within their workspace as well as computer software programs.

- Be a professional representative of our company that other employees look up to.