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QualityKiosk Technologies

Compare

3.5

based on 1.1k Reviews

7 QualityKiosk Technologies Trainee Test Engineer Jobs

Trainee Test Engineer Onsite

QualityKiosk

3.5

based on 1.1k Reviews

0-1 years

₹ 2.18 - 2.65L/yr (AmbitionBox estimate)

Mumbai, Navi Mumbai

1 vacancy

Trainee Test Engineer Onsite

QualityKiosk Technologies

posted 1mon ago

Job Role Insights

Flexible timing

Key skills for the job

Manual Testing Computer Science Software Configuration Management Automation Testing Analytical Chemistry CCTV Monitoring

+ 4 more

Job Description

JD No.

SM-TTE

Role

Operations Monitor Engineer

Position/ Designation

Trainee Test Engineer

Reporting to

Team Lead

Position Statement / Purpose:

Operations Monitor Engineer will monitor the performance and availability of the Web and Mobile application for our client as per predefined frequency. This role shall drive through application monitoring in order to provide good customer experience.

Key Deliverables (Key Result Areas):

Application Monitoring
Sanity Check
Communication Skills
Escalation Process
Working Effectively on Timely Alerts
Task Management

Key Responsibilities (Job Description):

Application Monitoring:
It involves monitoring the performance and availability of web and mobile applications and report if any issues observed directly route to relevant stakeholders (Internal and External).
Sanity Check:
This involves supporting applications for all domains like Banking, Insurance, Mutual Funds, Ecommerce, Depositories, Trading and Securities.
Effective Communication:
Proactive and prompt communication with clients to resolve their queries quickly and accurately.
Escalation Process:
Highlight the challenges faced in monitoring their respective applications to the immediate next level and working towards its closure.
Working Effectively timely alert:
All the failures captured by automation should be analysed and raised to respective stake holders in timely manner.
Task Management:
Job demands efficient task management with good Analytical, Logical Reasoning Skills with Smart and quick thinking.

Key Performance Measures and KPIs:

Defects Handling
Average Handling Time
1. Timely Escalation to the client
2. No Client Complaints and Internal defects
3. Accuracy and Completeness
4. Effective Communication with internal and external stake holders

KPIs

Performance
Quick Thinking along with managing multiple tasks
Highlight and raise alert in the stipulated time
No internal & external compliant defect
Monitoring and meeting SLA
Correctness of Transaction
Adherence of the process defined.

Organizational Process Adherence
Timely Applying leaves
Maintaining office decorum
Following code of conduct policy

Skills Enablement
Refresher Sessions
Learning & Development certifications
Attending Enhancement Session by learning & development team
Attending Learning & development sessions organized by the team

Key Decision Pointers (capture any decision-making authority, if any):

Analysis of error captured by automation

Mandated Certifications in the role:

Certification courses related to domain & process

Linked Career Roles

Manual test engineer to Automation Engineer
Performance engineer
Through learning and certifications, Internal Job Rotations available across the organization.

Background:

Education:
Graduates BE/B Tech (IT, Computer Science, EXTC), BSc/MSc (IT)/MCA or equivalent
Work Experience:
0 to 6 Months

Technical
Knowledge mobile browser testing (preferred)
Knowledge of monitoring

Behavioural/Soft Skills
Communication skills
Ability to prioritize tasks.
Punctuality
Willingness to work in shifts.
Willingness to reskill/upskill

Employment Type: Full Time, Permanent

Read full job description

QualityKiosk Technologies Interview Questions & Tips

Prepare for QualityKiosk Technologies Trainee Test Engineer roles with real interview advice

People are getting interviews at QualityKiosk Technologies through

(based on 86 QualityKiosk Technologies interviews)

Job Portal

Campus Placement

Walkin

Referral

Company Website

Recruitment Consultant

45%

21%

12%

12% candidates got the interview through other sources.

High Confidence

What Trainee Test Engineer at QualityKiosk Technologies are saying

3.3

Rating based on 23 Trainee Test Engineer reviews

Anonymous · Quality Assurance and Testing in Navi Mumbai, Maharashtra

Likes

Nothing

Dislikes

Company is fraud give fraud salary package deduction not said hr and nitin menon SFC manager is from bpo background don't have knowledge of IT sector due to this person every one absconded but manager is supportive to him because of business don't go to his team

Read 23 reviews