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Salesforce Developer- II

TraceLink Inc.

based on 47 Reviews

4-5 years

Pune

1 vacancy

Salesforce Developer- II

Tracelink

posted 6d ago

Flexible timing

Key skills for the job

+ 3 more

As a member of the Enterprise Business Applications team, TraceLink EBA-IT is seeking a Salesforce Developer to establish, execute and manage TraceLink s growing Salesforce platform capabilities and operations across multiple business units
As the Developer resource and business partner, you will work across business units to define, develop and test new best practice-based capabilities in Salesforce Service Cloud and to meet rapidly evolving business goals
You will work on business requirement gathering, showcase best practices and help in operational work managing releases and iterative enhancements
In parallel, you will have operational and administrative responsibilities for the global deployment working in close collaboration with Information Security and other IT groups
Collaborating on a daily basis with many cross-functional business partners, the position calls for outstanding hands-on technical development, customer service and written/verbal communication skills. Equally as important are agile work methodology skills, project management expertise and the ability to thrive in a fast-paced, growing and compliance-based cloud-first technology company.

Responsibilities

Developing customized Salesforce solutions across Sales, Service Cloud and Community platforms; designing, coding, testing and implementing in partnership with stakeholders
Testing the stability and functionality of newly developed code
Troubleshooting, bug fixing and issue resolution
Writing documentation and providing technical training for stakeholders
Maintaining the security and integrity of the platforms and integrations
Participation in agile development processes with stakeholders
Work to resolve escalated business unit issues in a timely manner coordinating non-department resources as required
Be a flexible and nimble team player with ability to handle multiple competing interests

Qualifications

4-5 years of Salesforce experience in Sales Cloud, CPQ, Communities Development & Support
3-5 years hands-on experience in Salesforce Configuration, flow builder, Apex, JavaScript, and VisualForce
2-3 years Hands-on knowledge of Data Loader/import wizard to migrate data
bachelors degree in computer science or related streams
Hands-on experience in administration setup, eg, managing users, security controls, and data as well as creating roles, profiles, and reports
Previous work experience with application and software development
Experience developing customer-facing interfaces
Advanced knowledge of Salesforce CRM platforms
Good written and verbal communication skills
Ability to problem solve high-level software and application issues
Excellent problem-solving, triage and troubleshooting skills coupled with the ability to work well both in teams and independently
Experience in compliance to relevant data protection regulations and frameworks (HIPAA, GDPR, Privacy Shield, ISO 27001, SOC1/2 requirements and controls)

Additional Requirements

Ability to break down complex problems to make decisions and drive progress; strong strategic planning, project management and collaborative leadership skills
Possesses exceptional interpersonal and communication skills, both oral and written; able to articulate ideas to both technical and non-technical audiences
Ability to work collaboratively with diverse leaders, communicate an IT vision and strategy across all levels of the organization, and build consensus around key initiatives and projects
High level of organization, attention to detail, and aptitude for planning/managing deadlines
Excellent project management skills with ability to work effectively with multiple functional areas
Strong commitment to a team approach, and awareness of team and individual success dependencies
Proven experience in exercising sound judgment and working independently with minimal supervision and/or guidance.
Proactive problem-solver, and one who presents problems and recommendations simultaneously
Self-motivated, highly-driven, independent, and results-oriented. Ability to work within a fast-paced environment.
Willingness to work in flexible shifts