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21 Tracelink Jobs
Technical Writer
Tracelink
posted 1mon ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
- Collaboratively author and manage shared content using source control tools.
- Provide direction on customer-facing language and terminology, such as text that displays in the user interface and API element names.
- Conduct peer reviews to ensure documentation styles and standards are consistent along with information architecture.
- Own the execution of one or more strategic documentation projects.
- Partner with cross-functional SMEs including Product Managers, UX Designers, and Engineers.
- Research and synthesize highly technical product information by interviewing Product Managers and other SMEs while leveraging internal source material including requirements, specifications, and user stories.
- Demonstrate an understanding of the Document Development Lifecycle (DDLC) and coordinate milestones as project needs evolve.
- Report project plan impediments and metrics to your Manager in a timely manner while maintaining project tracking tools/resources.
- Bachelor s Degree in a related field, such as English, Communications, Technical Writing, or Computer Science or equivalent work experience.
- 6 - 8 years of professional experience in technical writing.
- Experience with MadCap Flare or comparable authoring tools (e.g. RoboHelp, AuthorIt, FrameMaker).
- Experience with API documentation.
- Superior written communication skills.
- Knowledge of technical writing and content management basics (e.g. topic-based authoring, single sourcing, search optimization).
- Technically curious and self-motivated to understand product functionality.
- Ability to ask penetrating questions while advocating for user needs.
- Ability to prioritize while taking direction from Team Leads and Managers.
- Proactive at removing impediments with a get the job done attitude.
- Flexible and able to work well under pressure and with fluctuating deadlines.
- History of on-time, quality delivery in a fast-paced, deadline-oriented environment.
- Ability to quickly learn, analyze, understand, and communicate complex technical concepts in a clear and concise manner.
- An ambassador of collaboration within and across the organization.
- Experience with developer and project management tools, including Git, Sourcetree, Confluence, and Jira.
- Experience with HTML/CSS or jQery.
- Experience within a startup culture.
- Knowledge of ERP and supply chain software.
- Experience within a GxP environment.
- Experience in API documentation.
Employment Type: Full Time, Permanent
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Tracelink Benefits
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