Inbound Outbound Sales Tellecaller

Job description

Job Title: Inbound Outbound Sales Tellecaller

Location: Jaipur

Job Type: Full-time

Salary : 20000 - 35000/ Month

Incentives : Up to 1,50,000 / Month

About Us:

Top Crew Aviation is a leading pilot training academy with more than 15 years of experience in the aviation industry. As a member-owned organization, we prioritize excellence in all aviation services we offer. With a vision to create a bright future for commercial pilots, we provide worldwide pilot training through our network of flying training schools in India, the USA, South Africa, and Europe.

*Role Description

This is a full-time on-site role for an Inbound/Outbound Telecaller at Pilot Training Academy - Top Crew Aviation located in Jaipur. The Telecaller will be responsible for handling inbound and outbound calls to assist prospective students with inquiries about pilot training programs and services. The role includes providing information, scheduling appointments, and maintaining a high level of customer service.

Qualifications

Excellent verbal communication skills

Strong customer service skills

Ability to handle multiple phone calls efficiently

Experience in a telecalling or customer service role preferred

Knowledge of the aviation industry is a plus

Proficiency in languages like English and Hindi

Able to work in a fast-paced environment

What You'll Do:

Guide Students: Chat with students, helping them figure out their courses (Commercial Pilot, Cabin Crew, Airport Ground Staff etc) and create plans that work for them.

Support Admissions: Team up with admissions to give info and advice to new students about our courses and what to expect.

Keep Students on Track: Keep an eye on how students are doing and jump in if they need some extra support or guidance.

Connect Students with Resources: Make sure students know about all the cool resources we have, like tutoring, classes, training modules and workshops.

Help with Careers: Give a hand in shaping careers by providing advice on jobs, internships, and all things career-related in the aviation world.

Keep Things Organized: Keep track of student and leads on CRM so we can make things even better.