ToneTag - IT Network Administrator - CCNA Certified (10-15 yrs)

Key Responsibilities :

Network Design and Implementation :

- Develop, deploy, and maintain network solutions tailored to ToneTag's payment infrastructure, ensuring high-performance, security, and scalability.

- This includes managing routers, switches, firewalls, and other key network devices to support our transaction platform and service offerings.

Maintenance and Troubleshooting :

- Continuously monitor the network's health and performance to ensure seamless operations of ToneTag's contactless payment solutions.

- Proactively identify and resolve network issues to minimize downtime and provide support for high availability across all payment channels.

Network Security Management :

- Monitor and manage network security protocols, ensuring compliance with industry best practices and regulatory standards.

- Regularly perform security audits to identify potential vulnerabilities and mitigate risks.

- Implement robust security measures to safeguard sensitive transaction data.

Cloud and System Monitoring :

- Monitor and manage cloud server performance, MDM (Mobile Device Management) systems, and other network services to ensure that ToneTag's infrastructure operates efficiently.

- Oversee backup and recovery procedures to ensure the integrity and availability of critical data.

User Access Management :

- Implement and manage user access controls, permissions, and authentication mechanisms to ensure secure access to network resources.

- Ensure that only authorized personnel have access to critical systems and sensitive data.

Disaster Recovery Planning :

- Develop, maintain, and test disaster recovery plans for network infrastructure and critical data, ensuring business continuity in the event of network failures or data breaches.

- Collaborate with other departments to ensure that recovery strategies align with organizational needs.

Network Performance Monitoring :

- Continuously monitor network performance and optimize infrastructure to address any performance issues.

- Use advanced monitoring tools and diagnostic techniques to detect and resolve performance bottlenecks, ensuring smooth network operations.

Documentation :

- Maintain up-to-date and comprehensive documentation on network architecture, configuration settings, troubleshooting procedures, and network security measures.

- Ensure that all network-related documentation adheres to ToneTag's internal processes and industry standards.

Support and Training :

- Provide internal technical support and training to staff on network-related issues, security protocols, and best practices.

- Guide and assist team members in troubleshooting network issues, ensuring they are equipped to handle problems efficiently and effectively.

Upgrades and Updates :

- Perform regular hardware and software upgrades to ensure the network remains optimized and secure.

- Implement network improvements based on evolving requirements, particularly to support the scale and performance needed for global payment transactions.

Access Control Management :

- Implement and manage role-based access controls (RBAC) and network access policies to ensure that only authorized personnel have access to critical network resources, ensuring a secure operational environment.

Policy Making and Maintenance :

- Contribute to the creation, maintenance, and regular review of IT policies, ensuring they align with industry standards and best practices.

- Ensure that policies are up-to-date and compliant with relevant regulations, such as data protection laws.

- Certifications such as Cisco Certified Network Associate (CCNA), CompTIA Network+, or similar certifications are preferred.

Location : Mahadevpura(Work From Office)