ServiceNow Business Analyst

Are you bready for a change

ServiceNow falls under the IT Operations department and is responsible for building, deploying and supporting the platform for 5000+ users. Toast is a fast paced company with a demanding user base that relies on a wide range of features and functionality provided by ServiceNow. This role requires someone who can deliver on tight deadlines, has the ability to pivot and change priorities, has excellent time management skills, and enough expertise to creatively solution complex and ambiguous requests.

About this roll:

The ServiceNow team is growing to meet the increasing demand of Toast. ServiceNow plays a critical role in helping our users streamline their work loads, collaborate with other departments, meet compliance requirements, and organize and maintain data. The ServiceNow team has developed the platform to include a multitude of complex features and functionality and in order to continue to maintain, support, and innovate new solutions an additional Developer is needed.

Do you have the right ingredients:

We are looking for a ServiceNow Business Analyst who has experience gathering the business need, designing and implementing solutions on the Servicenow Platform. This is done by collaborating with stakeholders to gather requirements, document workflows, and ensure the developed solutions align with business goals, acting as a bridge between the customers and IT Ops to optimize processes and streamline operations on theServiceNow platform that caters to 5000+ users.

Must Have:

Nice to have:

Travel needs: None