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Sr. Director of GTM Engineering - Salesforce
Toast
posted 13hr ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
- Partner closely with Product leadership to develop the vision for our use of GTM and Customer Solutions and ensure that the Go-To Market and Customer Solutions are built for the near and long term
- Develop organizational-level goals and drive the technical and organizational roadmap for Toast s Go To Market/Customer Engineering teams. Partner Closely with Commercial and Corporate Engineering teams
- Influence key decisions on design and implementation of scalable, reliable, and cost-effective Go To Market/Customer engineering solutions
- Manage the daily activities of globally distributed Engineerings and and Admins who are delivering GTM and Customer Systems enhancements critical to Toasts growth
- Iterate quickly without compromising quality and raise the bar on operational excellence
- Identify and execute the processes needed to achieve operational excellence in all areas, including solution delivery, release management, and system reliability
- Facilitate release planning and capacity planning for team s initiatives
- Balance the teams work to add new features and pay down tech debt to ensure an efficient, stable, and scalable systems
- Build credibility with engineers, lead technical reviews and discussions, ensure best practices are developed and enforced, and advocate for the needs of the engineers
- Develop a team structure that is inclusive, thoughtful and efficient
- Mentor team members, identify/develop opportunities for individual growth and set a positive example for working in a team environment
Qualifications:
- Experience directly managing a global team with an offshore presence
- Experience in Sales cloud, Sales CPQ and Service Cloud
- Successfully scaled teams, process and systems in a fast paced environment
- Work experience in an Agile/SCRUM environment
- Implementation expertise and practical experience working on large Salesforce projects involving complex integration with other systems
- Experience in collaborating with product owners representing Sales, Customer Service, Product & Engineering and balancing competing interests and needs across the organization to define a clear roadmap for CRM deliverables
- Experience in managing all aspects of Salesforce, including design, implementation, configuration, custom development, refactoring, automated testing, deployment etc.
- Experience in prioritizing new feature and enhancement requests in alignment with business objectives
- Experience in developing and retaining a highly talented team
- Excellent organizational, time management & verbal/written communication skills
Bonus:
- Experience in implementing Apttus CPQ or Salesforce CPQ and billing. Familiarity with Guided selling, product configuration and dynamic pricing
- Experience in migration to Lightning from Classic
- Experience working with 3rd party development teams
- Experience working with Jira
- Familiarity with Netsuite & DocuSign
Employment Type: Full Time, Permanent
Read full job descriptionPrepare for Engineer roles with real interview advice
What people at Toast are saying
Engineer salary at Toast
reported by
2
employees
with 7
years exp.
₹15.8
L/yr - ₹20.1
L/yr
213%
more
than the average Engineer Salary in India
View more details
What Toast employees are saying about work life
based on 29 employees
Flexible timing
Monday to Friday
No travel
Night Shift
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