Home
Communities
Companies
- Companies
  
  Discover best places to work
- Compare Companies
  
  Compare & find best workplace
- Add Office Photos
  
  Bring your workplace to life
- Add Company Benefits
  
  Highlight your company's perks
Reviews
- Company reviews
  
  Read reviews for 6L+ companies
- Write a review
  
  Rate your former or current company
Salaries
- Browse salaries
  
  Discover salaries for 6L+ companies
- Salary calculator
  
  Calculate your take home salary
- Are you paid fairly?
  
  Check your market value
- Share your salary
  
  Help other jobseekers
Interviews
- Company interviews
  
  Read interviews for 40K+ companies
- Campus placements
  
  Interviews questions for 1K+ colleges
- Share interview questions
  
  Contribute your interview questions
Jobs
Awards

WINNERS AWAITED!
- ABECA 2025
  
  WINNERS AWAITED!
  
  AmbitionBox Employee Choice Awards - 4th Edition
- ABECA 2024
  
  AmbitionBox Employee Choice Awards - 3rd Edition
- AmbitionBox Best Places to Work 2022
  
  2nd Edition
- AmbitionBox Best Places to Work 2021
  
  1st Edition

Add office photos

Employer? Claim Account for FREE

TMF Group

Compare

3.8

based on 245 Reviews

32 TMF Group Jobs

Outsystems Support Engineer - Digital Platforms

TMF

3.8

based on 245 Reviews

2-5 years

Bangalore / Bengaluru

1 vacancy

Outsystems Support Engineer - Digital Platforms

TMF Group

posted 3mon ago

Job Role Insights

Flexible timing

Key skills for the job

SQL Legal Advisory Information Technology Javascript Analytical Chemistry Application Support

+ 2 more

Job Description

Outsystems Support Engineer - Digital Platforms

Apply now Job no: 574141
Work type: Full time
Location: Bangalore, India, Pune, India
Categories: Information Technology
Office Location: Bangalore

We never ask for payment as part of our selection process, and we always contact candidates via our corporate accounts and platforms. If you are approached for payment, this is likely to be fraudulent. Please check to see whether the role you are interested in is posted on our career website.

About TMF Group

Job Purpose:

The Outsystems Support Engineer is responsible for providing technical support and maintenance for digital client platforms, with a focus on those hosted on the cloud platforms. This includes troubleshooting issues, identifying, and fixing defects, and implementing enhancements to improve system performance. The Outsystems Support Engineer will work closely with other members of the product development team and stakeholders across the organization to ensure that applications are running smoothly and meeting the needs of users.

Key Accountabilities:

Providing technical support for a range of applications hosted on cloud platforms, including diagnosing, and troubleshooting issues, identifying, and fixing defects, and implementing enhancements.
Assisting with the deployment and testing of new components and updates to the digital client platform.
Collaborating with other members of the IT team and stakeholders to gather and understand requirements, prioritize tasks, and provide timely resolution of issues.
Maintaining documentation and records of support activities and processes.
Participating in on-call rotation to provide after-hours support as needed.

Education Capabilities:

Bachelor s degree in computer science or a related field.
3 to 5 years of experience in application support or a similar technical role.
Proactive application monitoring, analyzing and fixing issues that arise.
Manage application releases and hotfixes - both regular and ad-hoc.
Strong problem-solving and analytical skills.
Excellent communication and collaboration skills.
Familiarity with ITIL and ITSM principles.
Flexibility to work outside of normal business hours (as needed).
Worked with Global users in support functions.

Technical Skills:

Knowledge and experience in OutSystems development and operations:
Minimum of 2 years of professional experience in OutSystems development (web / mobile).
Proficiency in web-based languages: JavaScript, CSS.
Knowledge of C# and SQL languages is a plus.
Experience in setting up, configuring, and managing the OutSystems platform.
Experience in the application lifecycle management of OutSystems applications (deployment, configurations, monitoring).
Experience in troubleshooting OutSystems applications (platform, logs, performance).
Associate Reactive Developer certification is preferred.
Professional Platform Ops Engineer certification is preferred.
Professional DevOps Engineer certification is a plus.
Knowledge and experience with IT management tools / software such as DevOps and Remedy.
General working knowledge of network and global IT infrastructures.
Optional: Knowledge and experience with REST APIs and web services.
Optional: Knowledge and experience with monitoring tools such as Network Watcher.

Other skills:

Team player.
Constant learner and self-motivated person.
Analytical and problem-solving skills.
Ability to work without direct supervision.
Ability to work under pressure.
Ability to resolve conflicts.
Good communication and interpersonal skills.

Whats in it for you

Pathways for career development

Work with colleagues and clients around the world on interesting and challenging work;
We provide internal career opportunities so you can take your career further within TMF;
Continuous development is supported through global learning opportunities from the TMF Business Academy.

Making an impact

You ll be helping us to make the world a simpler place to do business for our clients;
Through our corporate social responsibility programme, you ll also be making a difference in the communities where we work.

A supportive environment

Strong feedback culture to help build an engaging workplace;
Our inclusive work environment allows you to work from our offices around the world, as well as from home, helping you find the right work-life balance to perform at your best.

Other Benefits