International Sales Executive

Roles & Responsibilities

The Sales Associate team in the MEM Department at Tide is dedicated to helping small businesses thrive. We build strong relationships with our members by understanding their needs and offering tailored solutions. Working collaboratively with other departments, we stay informed about new products to ensure our members receive the best support.

As Sales Associate (Inbound/Outbound Sales) you will:

• Call our existing members - build rapport with them, understand their businesses and will upsell relevant products or services to help them thrive
• Work cross functionally with other departments to understand upcoming product launches and ensure that you can pitch these to our members
• Work in a dynamic and data driven environment to reach team and individual targets
• Play a part in testing of new leads/scripts that support the team overall as we work in new areas of the business
• Get to know these leads/prospective members, and how their businesses plan to operate and will recommend relevant products and services to help them thrive
• Spend time to take on ad hocs tasks and work on projects that support other business areas

Preferred candidate profile

• You are comfortable talking to customers over phone. Customer-focused mindset is a must
• You have 1-4 years of experience in sales
• You have experience in up-selling and cross-selling products to existing customers.
• You have excellent spoken and written English skills (C1 or higher)
• You are proactive, ready to take decisions and have strong organizational skills and morale
• Having finance industry experience is considered an asset
• Graduation is a mandatory consideration to apply for this role

Perks and Benefits

• Competitive salary
• Self & Family Health Insurance
• Term & Life Insurance
• OPD Benefits
• Mental wellbeing through Plumm
• Learning & Development Budget
• WFH Setup allowance
• 15 days of Privilege leaves
• 12 days of Casual leaves
• 12 days of Sick leaves
• 3 paid days off for volunteering or L&D activities