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22 TIAA Global Business Services Jobs

Senior Associate - Storage Engineer

2-5 years

Mumbai

1 vacancy

Senior Associate - Storage Engineer

TIAA Global Business Services

posted 22hr ago

Job Description

Senior Engineer
The Information Systems Engineer designs information systems that are appropriate for users needs and consistent with the overall design of the organizations information systems architecture. Under limited supervision, this job is responsible for the installation, configuration and maintenance of the organizations operating systems.

Key Responsibilities and Duties
  • Formulates system scope through research and fact-finding to develop or modify moderately complex information systems.
  • Evaluates and implements changes to existing system logic difficulties and documentation as necessary.
  • Reviews flow charts, models, and procedures and feasibility studies to design possible system solutions.
  • Reviews technical documentation to guide system users and to assist with the ongoing operation, maintenance, and development of the system.
  • Collaborates with system analysts, engineers, and programmers to design systems and to determine project limitations and capabilities, performance requirements, systems performance standards, and interfaces.
  • Identifies and documents all system constraints, implications and consequences of various proposed system changes.
  • Educates end users on system designs and functionalities through creation of training materials and conducting demos.
  • Evaluates the efficiency and effectiveness of application operations and troubleshooting problems.
Educational Requirements
  • Bachelors Degree Required
Work Experience
  • 3+ Years Required; 5+ Years Preferred
Physical Requirements
  • Physical Requirements: Sedentary Work

Career Level
7IC
Senior Storage Engineer
TIAA is seeking a Sr. Storage Engineer for their Mumbai office. This role will have accountability for all architecture, engineering and infrastructure operations for our core technology assets as part of a streamlined, strategic approach that ensures low-cost, high-quality delivery from initial architectural decisions through engineering to long-term operational support. This role will collaborate closely with our business-aligned partners in technology and with key stakeholders across the enterprise. The Storage Engineer will be part of an infrastructure team that is transforming the physical environment towards a cloud environment that leverages AWS and other cloud platforms.

Key Responsibilities and Duties
  • Plan, design and implement new products in storage area for on premise and cloud environment.
  • Transform the physical environment towards a cloud environment that leverages AWS and other cloud platforms.
  • Involved hands on designing and writing code to evaluate storage performance and simulate synthetic use case specific workloads.
  • Provide escalation for the Enterprise SAN and SAN arrays; network attached storage (NAS), and Object storage technology in a mission critical business environment.
  • Collaborate with various vendors to maintain equipment including firmware, service packs, security patches, etc. to ensure the maximum performance, security and availability of systems.
  • Develop and maintain custom scripts and stored procedures to automate repetitive tasks and improve consistency in operations and maintenance activities.
  • Meets with customers to understand requirements and designs solutions to meet requirements.
  • Delivers automation that improves efficiency.
  • Manage, retain and grow enterprise relationships.
  • Creates Documentation Library and Runbook procedures for Level 1 and 2 operations to follow.
  • Define and promote standards, guidelines and policies for the utilization and integration of technology.
  • Define key performance indicators and thresholds for storage systems.
  • Identify strategic initiatives and plans to improve KPIs for core services.
  • Develop technical partnerships with key support, architecture, and operations teams.
  • Coordinate with operations team to act as an escalation point for all Tier 3 escalations.
Required:
  • Minimum of 3+ years of experience in Information Technology with an emphasis in enterprise storage solutions
  • Minimum of 3+ years of experience in storage network technologies (ex. SAN, NAS, NFS, CIFS or object storage)
  • 2 or more years of NetApp NAS experience
  • Minimum of 2+ years of experience with AWS or other cloud storage solutions engineering.
  • Experience with scripting languages such as terraform, python or PowerShell
  • Minimum of 3+ years of experience working with storage automation.
Preferred:
  • Capable of doing on-call rotation for storage network escalation.
  • Bachelor s degree in Computer Science, Computer Engineering or other related discipline
  • Experience with private VMware cloud storage and container technology such as OpenShift, Kubernetes, and Docker.
  • Experience with automation tools such as Ansible or Puppet
  • Job Profile Summary
    Job Profile Summary
    The Engineering India job designs information systems that are appropriate for users needs and consistent with the overall design of the organizations information systems architecture. Under limited supervision, this job is responsible for the installation, configuration and maintenance of the organizations operating systems.
  • Job Description
    Job Description
    Lead Engineer
    The Engineering India job designs information systems that are appropriate for users needs and consistent with the overall design of the organizations information systems architecture. Under limited supervision, this job is responsible for the installation, configuration and maintenance of the organizations operating systems.

    Key Responsibilities and Duties
    • Formulates system scope through research and fact-finding to develop or modify moderately complex information systems.
    • Evaluates and implements changes to existing system logic difficulties and documentation as necessary.
    • Reviews flow charts, models, and procedures and feasibility studies to design possible system solutions.
    • Reviews technical documentation to guide system users and to assist with the ongoing operation, maintenance, and development of the system.
    • Collaborates with system analysts, engineers, and programmers to design systems and to determine project limitations and capabilities, performance requirements, systems performance standards, and interfaces.
    • Identifies and documents all system constraints, implications and consequences of various proposed system changes.
    • Educates end users on system designs and functionalities through creation of training materials and conducting demos.
    • Evaluates the efficiency and effectiveness of application operations and troubleshooting problems.
    Educational Requirements
    • University (Degree) Preferred
    Work Experience
    • 5+ Years Required; 7+ Years Preferred
    Physical Requirements
    • Physical Requirements: Sedentary Work

    Career Level
    8IC
Related Skills
Accountability, Adaptability, Business Continuity Planning, Cloud Computing Security, Collaboration, Communication, Compliance, Consultative Communication, Cybersecurity, Detail-Oriented, General Risk Management, Network Security, Prioritizes Effectively
Company Overview
TIAA Global Capabilities was established in 2016 with a mission to tap into a vast pool of talent, reduce risk by insourcing key platforms and processes, as well as contribute to innovation with a focus on enhancing our technology stack. TIAA Global Capabilities is focused on building a scalable and sustainable organization , with a focus on technology , operations and expanding into the shared services business space.

We are an Equal Opportunity/Affirmative Action Employer. We consider all qualified applicants for employment regardless of age, race, color, national origin, sex, religion, veteran status, disability, sexual orientation, gender identity, or any other protected status.
Accessibility Support
TIAA offers support for those who need assistance with our online application process to provide an equal employment opportunity to all job seekers, including individuals with disabilities.
If you are a U.S. applicant and desire a reasonable accommodation to complete a job application please use one of the below options to contact our accessibility support team:
Phone: (800) 842-2755
Email: accessibility.support@tiaa.org
Privacy Notices
For Applicants of TIAA, Nuveen and Affiliates residing in US (other than California), click here .
For Applicants of TIAA, Nuveen and Affiliates residing in California, please click here .
For Applicants of TIAA Global Capabilities, click here .
For Applicants of Nuveen residing in Europe and APAC, please click here .

Employment Type: Full Time, Permanent

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TIAA Global Business Services Interview Questions & Tips

Prepare for TIAA Global Business Services Senior Associate roles with real interview advice

Top TIAA Global Business Services Senior Associate Interview Questions

Q1. design a html page with a button to print text when clicked
Q2. Do you know design patterns? Please describe a few and their use cases.
Q3. How to manage new requirements in between
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What people at TIAA Global Business Services are saying

3.4
 Rating based on 45 Senior Associate reviews

Likes

Insurance, OPD benefits,.

Dislikes

Work Culture, poor work life balance, no job satisfaction, no learning

  • Skill development - Poor
  • +5 more
Read 45 Senior Associate reviews

Senior Associate salary at TIAA Global Business Services

reported by 298 employees with 9-16 years exp.
₹14 L/yr - ₹42.5 L/yr
232% more than the average Senior Associate Salary in India
View more details

What TIAA Global Business Services employees are saying about work life

based on 591 employees
70%
90%
82%
69%
Flexible timing
Monday to Friday
No travel
Day Shift
View more insights

TIAA Global Business Services Benefits

Free Transport
Health Insurance
Work From Home
Cafeteria
Soft Skill Training
Job Training +6 more
View more benefits

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