Lead - Client Success/Marketing (5-10 yrs)

Key Responsibilities:

Strategy & Ideation:

- Develop integrated marketing strategy including Social media, SEO, ABM, email marketing, influencer marketing campaigns, aligned with client objective

- Analyze market trends and competitive landscapes to inform decision-making.

- Brainstorm creative ideas and solutions to address client needs.

- Ensure that all ideation supports the client's goals and brand identity.

Project/Account Management:

- Oversee end-to-end project execution, from initiation through to completion.

- Create project timelines, allocate resources, and track progress to ensure on-time delivery.

- Review and approve presentations, reports, and creative assets for quality and accuracy.

- Provide feedback and guidance to enhance team performance and deliverables.

- Implement best practices and standards to maintain consistent project quality.

- Identify upsell and cross-sell opportunities to expand client engagement.

Client Relationship Management:

- Build and maintain strong, lasting relationships with external stakeholders.

- Serve as the main point of contact for clients, managing their needs and expectations effectively.

- Align services with clients' business objectives and regularly communicate updates and feedback.

- Ensure client satisfaction, revenue growth, and client retention.