AR Caller (Voice Process) - Medical/Hospital Billing - RCM

ROLE SUMMARY:

This job takes the resource in providing timely delivery of assigned task and required a strong knowledge in denial management, Trend analysis and should be an expert in reviewing documents and EOB also identifying the end action to perform and a proven job knowledge in Hospital Billing.

ESSENTIAL RESPONSIBILITIES

• Responsible for calling Insurance companies (in US) on behalf of doctors/physicians and follow up on outstanding Accounts Receivable.
• To prioritize the pending claims for calling from the aging basket.
• Should be able to convince the claims company (payers) for payment of their outstanding claims.
• To check the appropriateness of the insurance information given by the patient if it is inadequate or unclear.
• To make a physical call by following the international norms and applicable rules for confidentiality and HIPAA compliance.
• Escalate difficult collection situations to management in a timely manner.
• Review provider claims that have not been paid by insurance companies.
• Handling patients billing queries and updating their account information.
• Post cash and write off the contractual adjustments accordingly while working on the accounts.
• Meeting daily/weekly and monthly targets set for an individual.

EXPERIENCE REQUIRED

• 1 to 3 years experience only in Revenue Cycle Management

ELIGIBILITY CRITERIA

• Strong written and verbal communication skills.
• Must be willing to work in US Shift Timings
• Complete Work from Office of all 5 days in a week
• Proper Documentation of Previous Employment must be available

PREFERRED

• Experience in Healthcare Revenue Cycle Management process.
• Should possess adequate knowledge in Accounts Receivables
• Good computer skills including Microsoft Office suite.
• Ability to prioritize and manage work queue.
• Ability to work independently as well as in a team environment.
• Strong analytical and problem-solving skills.

Shift Timings -3-12 PM IST

Interested candidates ,Please share the updated resume to below mentioned contact details

7702422664

akhila.balguri@thryvedigital.com