Workday Functional Consultant

Primary Role:

Bridges the gap between HR Centers of Excellence (COEs), HR tech, and the end user to close gaps between solutions, design, and user needs
Delivers new systems and enhancements and leads projects for assigned areas and projects
Drives process improvements and innovative solutions to add value to the business

To achieve this goal, you will:

Champion emerging technologies that proactively address challenges across the HR landscape
Develop/maintain deep functional expertise for area of support with high level of accountability
Maintain and seeks knowledge of upcoming features and functionality
Maintain consistent open lines of communication

Key Activities

Serves as the point person / subject matter expert for area of expertise, providing consultation for assigned areas/projects
Leads planning and implementation of ongoing upgrades and functionality releases in partnership with the COEs
Analyzes, designs, configures, tests and implements new functional and break/fix solutions for assigned HR COEs, leveraging technical and functional expertise
Partners with assigned HR COEs to understand pain points, determine root causes, and develops solutions to address short and long term
Executes escalated complex SRs
Documents business process, requirements and test plans
Develops and manages relationships with customers, enGen, and team members
Conduct research to support implementation of solutions and provide perspectives on best-fit solution

Key Competencies

Functional Expertise
Project Lifecycle Management
Documentation Management
Communication
Research and Solution Development

Behaviors

Customer First
Purposeful Execution
Trust Working Together
Transformational Leadership
Sense of Urgency
Data Stewardship