Sales Support Specialist

• The role of Sales Support Specialist is to support the sales team and respond to the client /prospect queries
• We are looking for an experienced team member who has knowledge of sales and customer service
• You should be a taskmaster and have exceptional communication/ coordination skills
• You will also contribute to build and retain good customer relationships and also ensure smooth sales team operations

Responsibilities

• Handling sales tracking tools and keeping the data updated and accurate with minimal time lag
• Reporting and publishing pipeline and sales KPI metrics on a regular basis
• Attend and document the MOMs for internal and external meetings
• Develop a detailed understanding of the functional workings and features of Think Analytics products and be able to respond primary queries and loop in experts for detailed inquiries
• Coordinate with internal and external teams w.r.t. to proposals, pricing quotes, scope of work, legal, contracting, invoicing, payments and KPI measurement
• Coordinate with Sales & Product Teams for creation of content for Marketing
• Assist in coordination during participation in webinars and industry events

Requirements:-

• Experience as a Sales support associate or Sales support specialist
• Experience with CRM systems
• More than average proficiency of MS Excel and MS Word
• Any Graduation
• Strong communication & Coordination skills