Lyric - Consultant/Senior Consultant - Presales - Supply Chain Domain (3-18 yrs)

Consultant/Senior Consultant - Pre Sales [Supply Chain]

Position Overview: We are seeking a talented and experienced Techno-functional Pre-sales Expert to join our team at Lyric. As a Techno-functional Pre-sales Expert, you will play a pivotal role in designing and developing Proof of Concepts (PoCs) for supply chain planning and network design/optimization use cases for large customers. You will work closely with internal teams, prospective clients, and external partners to showcase the capabilities of our solutions and drive the adoption of our technology. Your expertise will be crucial in aligning our solutions with customer needs and demonstrating their value through practical, data-driven examples.

Key Responsibilities:

Solution Design and Development:

- Collaborate with sales, product, and engineering teams to design and develop compelling PoCs for supply chain planning and network design/optimization use cases.

- Understand customer requirements and translate them into technical solutions that demonstrate the value of Lyric's offerings.

- Utilize supply chain software systems and tools to create and present PoCs that address specific customer challenges and objectives.

Customer Engagement:

- Work closely with prospective clients to gather requirements, understand pain points, and identify opportunities where Lyric's solutions can provide value.

- Present PoCs and technical demonstrations to customers, effectively communicating the features, benefits, and differentiators of our solutions.

- Provide technical expertise during the pre-sales process, addressing customer queries, and ensuring alignment with their needs.

Technical Analysis and Strategy:

- Conduct comprehensive analysis of customer supply chain processes, including sourcing, procurement, inventory management, and distribution, to identify opportunities for optimization.

- Build planning and network optimization solutions for specific use cases such as demand forecasting, inventory optimization, transportation planning, and distribution network design.

- Develop strategies and initiatives to address customer requirements, leveraging industry best practices and Lyric's capabilities.

- Stay abreast of industry trends, emerging technologies, and best practices in supply chain management to provide innovative solutions to customers.

Collaboration and Communication:

- Collaborate with cross-functional teams, including sales, product management, and engineering, to ensure PoCs are aligned with product capabilities and business goals.

- Provide feedback to product teams based on customer interactions and PoC outcomes to inform product development and enhancements.

- Communicate effectively with stakeholders at all levels of the organization, ensuring clear and concise articulation of technical concepts and solutions.

Performance Monitoring:

- Establish key performance indicators (KPIs) to monitor the effectiveness of PoCs and provide regular reports and analysis to stakeholders.

- Track progress and identify areas for improvement in the pre-sales process, continuously enhancing the quality and impact of PoCs.

Continuous Learning:

- Engage in continuous learning and professional development to stay current with the latest advancements in supply chain planning, network design, and optimization technologies.

- Proactively identify opportunities to apply new knowledge and skills to enhance Lyric's pre-sales capabilities and customer offerings.

Qualifications:

Required:

- Bachelor's degree in Supply Chain Management, Operations Management, Business Administration, Computer Science, or a related field.

- 3+ years of experience in supply chain management, logistics, or consulting roles, with a focus on technical solution design and pre-sales activities.

- Strong analytical skills and proficiency in data analysis tools and techniques.

- Excellent project management skills, with the ability to manage multiple projects simultaneously and drive them to successful completion.

- Strong communication and interpersonal skills, with the ability to collaborate effectively with stakeholders at all levels of the organization.

- Knowledge of supply chain software systems (e.g., ERP, WMS, TMS) and proficiency in Microsoft Excel or other data analysis tools.

Preferred:

- Master's degree in Supply Chain Management, Operations Research, Computer Science, or a related field.

- Experience with supply chain optimization tools and techniques, such as network optimization, demand forecasting, and inventory modeling.

- Previous experience in consulting or advisory roles, particularly in supply chain strategy, process improvement, or transformation projects.

- Familiarity with sustainability practices and initiatives in supply chain management.

- Proficiency in programming languages (e.g., Python, R) and experience with data visualization tools (e.g., Tableau, Power BI).

- Experience with supply chain planning and optimization softwares such as o9, BlueYonder, Coupa/Llamasoft.