Customer Service Representative

Role & responsibilities:

This is a full-time on-site role for a Customer Service Representative at The Haelli in Gurgaon. The Customer Service Representative will be responsible for providing excellent customer support, ensuring customer satisfaction, enhancing overall customer experience on a day-to-day basis through calls, wats app texts, and resolving product and order related queries on different social media platforms

Preferred candidate profile:

• Customer Service Representatives, Customer Support, and Customer Service skills
• Customer Satisfaction and Customer Experience skills
• Strong interpersonal and communication skills
• Problem-solving and conflict resolution abilities
• Ability to work in a fast-paced environment
• Experience in retail or fashion industry is a plus
• Fluency in multiple languages is beneficial