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11 Dow Chemical International Private Limited Jobs
Customer Service Specialist
3-8 years
₹ 4.8 - 8L/yr (AmbitionBox estimate)
This is an estimate of the average salary range for this
position. It has not been reviewed by the company, and
the actual salary may differ.
Mumbai
1 vacancy
Customer Service Specialist
Dow Chemical International Private Limited
posted 5mon ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
- Executes the order entry process and manages the order fulfillment process for a given business or group of businesses and customers, which are typically priority and foundational customers with a high degree of complexity.
- Maintains a thorough knowledge of the businesses products, businesses, applications, and service offerings.
- Strengthens customer intimacy by developing solid relationships, understanding customer needs and gathering market intelligence.
- Coordinates activity at assigned customer accounts, proactively address issues and implement solutions.
- Maintains service levels according to business prioritization
- Differentiates between customer requirements and Dow capabilities; choose the best/cost effective solution.
- Supports commercial strategies with Dow customers across multiple businesses.
Qualifications
- At least a Bachelors degree is required
- Relevant experience in a comparable environment/organization is preferred
- Capable of managing high demand and stressful situations
- Great ability of multi-tasking and switching quickly between tasks
- Excellent communication skills and able to build and maintain relationships
- Solution-oriented and great interest in pro-actively solving issues/conflicts
- Team-player
Benefits - What Dow offers you
We invest in you.
Dow invests in total rewards programs to help you manage all aspects of you: your pay, your health, your life, your future, and your career. You bring your background, talent, and perspective to work every day. Dow rewards that commitment by investing in your total wellbeing.
Here are just a few highlights of what you would be offered as a Dow employee:
- Equitable and market-competitive base pay and bonus opportunity across our global markets, along with locally relevant incentives.
- Benefits and programs to support your physical, mental, financial, and social well-being, to help you get the care you need...when you need it.
- Competitive retirement program that may include company-provided benefits, savings opportunities, financial planning, and educational resources to help you achieve your long term financial-goals.
- Employee stock purchase programs (availability varies depending on location).
- Student Debt Retirement Savings Match Program (U.S. only).
- Dow will take the value of monthly student debt payments and apply them as if they are contributions to the Employees Savings Plan (401(k)), helping employees reach the Company match.
- Robust medical and life insurance packages that offer a variety of coverage options to meet your individual needs. Travel insurance is also available in certain countries/locations.
- Opportunities to learn and grow through training and mentoring, work experiences, community involvement and team building.
- Workplace culture empowering role-based flexibility to maximize personal productivity and balance personal needs.
- Competitive yearly vacation allowance.
- Paid time off for new parents (birthing and non-birthing, including adoptive and foster parents).
- Paid time off to care for family members who are sick or injured.
- Paid time off to support volunteering and Employee Resource Group s (ERG) participation.
- Wellbeing Portal for all Dow employees, our one-stop shop to promote wellbeing, empowering employees to take ownership of their entire wellbeing journey.
- On-site fitness facilities to help stay healthy and active (availability varies depending on location).
- Employee discounts for online shopping, cinema tickets, gym memberships and more.
- Additionally, some of our locations might offer:
- Transportation allowance (availability varies depending on location)
- Meal subsidiaries/vouchers (availability varies depending on location)
- Carbon-neutral transportation incentives e.g. bike to work (availability varies depending on location)
Employment Type: Full Time, Permanent
Functional Areas: Banking/Insurance
Read full job descriptionDow Chemical International Private Limited Interview Questions & Tips
Prepare for Dow Chemical International Private Limited Customer Service Specialist roles with real interview advice
Top Dow Chemical International Private Limited Customer Service Specialist Interview Questions
Q1. What is use of service in angular, how to create it.
asked in
Technical Architect interview
Q2. Have you handled international customers?
What people at Dow Chemical International Private Limited are saying
Rating based on 14 Customer Service Specialist
reviews
Anonymous · Customer Success, Service & Operations
in Navi Mumbai
Likes
Literally nothing
Dislikes
Team leaders are at their worst behaviour Not professional No work life balance No bonus or benefits No overtime pay but you have to overtime
- Salary - Poor
+6 more
Customer Service Specialist salary at Dow Chemical International Private Limited
reported by
68
employees
₹4.8
L/yr - ₹11.5
L/yr
86%
more
than the average Customer Service Specialist Salary in India
View more details
What Dow Chemical International Private Limited employees are saying about work life
based on 301 employees
Flexible timing
Monday to Friday
No travel
Day Shift
Dow Chemical International Private Limited Benefits
Submitted by Company
Volunteer Time Off Health & Wellness Programs Insurance Parental leave Hybrid Working Model Family Care Giver Policy
Submitted by Employees
View more benefits 
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