Customer Support Intern - Chat Process

Looking for a young enthusiastic person to work from Office and help respond to customer queries and resolve customer issues.

• Handle customer inquiries promptly and with professionalism

• Answer customer inquiries through the chat, making sure to listen attentively

• Troubleshoot customer problems related to products and services

• Adhere to company protocols while providinf prompt and accurate information

• Maintain up-to-date customer inquiries in either the provided software or MS Excel

• Follow-up with customers to ensure satisfactory resolution of their issues

• Can start immediately
• are available for full time (in-office) internship
• have relevant skills and interests
• Must know how to frame good emails in English
• Must be available for at least 6 months.
• Must know about MS-Excel

*Women wanting to start/restart their career can also apply