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Product Interoperability Validation Engineer
Thales
posted 2d ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
Escalation Support:
- Provide advanced technical support for specific products in collaboration with the Client Services Tech Support team.
- Assist in resolving complex customer deployment issues, analyze root causes, and recommend effective remediation procedures or best practices.
Interoperability Validation :
- Validate and test Thales products compatibility with third-party vendor software, solutions, and various system configurations (hardware and software).
Lab Setup and Configuration:
- Set up and manage hardware/software environments across diverse configurations, including:
- Various operating systems (OS platforms)
- Storage products, databases, and file systems
- Security protection software, High Availability (HA) clustering software, etc.
Documentation and Knowledge Sharing:
- Document test methods, processes, and results for future reference and knowledge sharing.
- Contribute to creating knowledge bases that improve internal support efficiency and customer
- troubleshooting.
Collaboration for Process Improvement:
- Work closely with the Technical Support, QA, and Developer teams to refine and improve processes, methodologies, and tools used in product validation and support.
- Contribute to continuous product and process improvement efforts aimed at enhancing product quality and customer satisfaction.
This role is ideal for someone with a strong technical background, hands-on experience in product validation, and an eagerness to work in a collaborative and customer-focused environment.
Key Qualifications:
- Minimum 3 years of relevant work experience
- System administration or system-level testing across Linux, UNIX, and Windows
- Strong knowledge of hardware, software applications, networking, and security within IT infrastructure
Core Technical Skills:
- Operating Systems (OS): Configuration and administration experience in Windows, Linux, UNIX,
- Networking : In-depth knowledge of TCP/IP networking, client-server architectures, and high-
- availability systems
- Security:
- Encryption,
- Key Management
- Access Control
Data & Storage:
- File Systems & Storage: Expertise in storage technologies (e.g., NAS, SAN, etc.)
- Databases: Experience with both SQL (e.g., Oracle, DB2, Sybase) and NoSQL databases (e.g.,
- MongoDB, PostgreSQL, Hadoop)
- High Availability & Fault Tolerance: Knowledge of HA architectures and clustering solutions
- (e.g., MS Cluster, Veritas, HACMP, Oracle ASM.
Programming & Scripting:
- Proficiency in C, C#, Java, JavaScript, Python, and shell scripting
Big Data & Cloud Technologies:
- Big Data Platforms: Experience with Hadoop ecosystems (e.g., Hortonworks, Cloudera, MapR)
- Cluster Technologies: Familiarity with clustering technologies (e.g., MS Cluster, Veritas)
- Cloud Platforms: Good working knowledge of AWS, Azure, and VMware
- Virtualization: Familiarity with Docker, virtualization technologies, and containerized
- environments
Tools & Automation:
- Experience with remote configuration management tools like Chef or Puppet is desirable
- Familiarity with performance and security testing is a plus
Soft Skills:
- Excellent problem-solving and debugging skills
- Strong written and verbal communication abilities
- Ability to collaborate effectively with customers, team members, and management
Educational Requirements:
- A Bachelors degree in Computer Science, Engineering, or a related technical field, or equivalent
- experience.
- Additional Desired Skills:
- Hadoop, Docker environments, APIs, and Storage NAS systems
- Experience in performance and/or security testing.
Professional Attributes
Demonstrates the Thales Values :
- Focus on Customers
- Perform through teaming
- Innovate, decide and act quickly
- Develop our people
- Proactive - Develops practical solutions, takes ownership, has a can do rather than won t do
- approach
- Technically curious - Regards technology problems as challenges
- Teamwork - Connected to the business, communicates openly, shares information and knowledge,
- networks internally and externally, persuades rather than pushes, involves colleagues, respects
- colleagues
- Creative - Connects the technical dots with a goal of building customer value
- Responsive - Always reacts quickly and with a sense of urgency to requests, issues, e-mails or other
- events in a timely and flexible fashion
Employment Type: Full Time, Permanent
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Flexible timing
Monday to Friday
No travel
Day Shift
Thales Benefits
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