Telesales Agent

About BlackBuck

Founded in 2015, BlackBuck has been a pioneer in bringing the offline operations of trucking online, be it matching a shipper with a trucker or reshaping the infrastructure around trucking to facilitate tolling, fueling, telematics, and financial services. BlackBuck is committed to making it easier for millions of truckers to operate their business online with high convenience and improved productivity. On the other side, it enables shippers of all sizes to have access to a standardized shipping service providing the right truck, at the right time for the right price. Today, BlackBuck is Indias largest trucking network, and the company’s robust technology platforms deliver reliability, efficiency and seamless experience for shippers and truckers.

BlackBuck has over 1.2Mn+ trucks on its platform, operating PAN-India across 700+ districts and 1000+ industrial hubs enabling trucking operations get executed smoothly and efficiently. Currently, the Company has over 10K+ customers including SMEs and large corporates such as Hindustan Unilever, Reliance, Coca Cola, Asian Paints, Tata, Vedanta, L&T and Jindal. BlackBuck is supported by multiple global investors which includes Accel, Apoletto Asia, B Capital, Flipkart, Goldman Sachs, IFC, IFC Emerging Asia Fund, Light Street, Sands Capital, Sequoia, Tiger Global, Tribe Capital, VEF and Wellington Management.

Job description

We are looking for enthusiastic Telesales executives to join our team and drive sales through effective telephone-based outreach.

Key Responsibilities
Outbound Calls: Make outbound calls to prospective customers to promote and sell our products/services.
Sales Conversion: Effectively convert leads into sales by understanding customer requirements and offering tailored solutions.
Follow-Up: Conduct follow-up calls to nurture leads and close sales opportunities.
Record Keeping: Maintain accurate records of calls, sales, and customer interactions in the CRM system.
Target Achievement: Meet and exceed daily, weekly, and monthly sales targets and KPIs.
Team Collaboration: Work closely with other team members to share best practices and improve sales strategies. Strong communication and negotiation skills