11 Telephone Operating Jobs in Noida

Roles and Responsibilities

• Responsible for handling of incoming and outgoing calls including distribution. Making sure to demonstrate professional and polite responses in telephone responses.
• Ensure personal preventability and dress in the assigned uniform.
• Receive, inform, guide visitors including co-ordination with employees.
• Responsible for maintaining the telephone registers including call tracking.
• Responsible for maintenance and upkeep of front office.
• Ensure receipt of magazines and newspapers for the building and ensure display of the latest version in the reception as well as removal of the outdated magazines.
• Ensure compliance of regulations / requirements of Company management.
• Provide assistance in general administrative activities.
• Provide assistance to the Help Desk as required.
• Participate in Emergency Evacuation procedures including crisis management and business continuity.
• Develop the necessary policies and procedures required for all functions within the scope of Reception.
• To act as a back-up to Help Desk in case of emergency / requirement.
• Assist in utilization of conference rooms

Desired Candidate Profile

• Pleasing personality
• Excellent communication skills & a pleasing voice
• Confident enough to handle calls
• Should be able to conduct herself with poise and maturity
• Ensure smooth operations while dealing with clients
• Experience in Front Desk and Back Office processes is required with strong Administration Skills.

Perks and Benefits