International Technical Support

Hello Folks,

We are hiring for technical support in Movate - Formerly CSS Corp pvt ltd. We have shortlisted your profile from Naukri for technical support with Movate . Looking for candidates with excellent communication skill for technical support role.

Interested candidates can drop your resume to this number or email your resume.

Keerthana HR (strictly call at 11:00 AM to 6:00 PM) (Monday to Friday) 7200913530 Minionkeerthana.Gnanaselvan@movate.com

Job Role and responsibilities

• Candidate would be responsible for handling customer calls and troubleshooting technical issues related to network Devices.
• Ensure resolution provided in the first interaction with the customer.
• Candidate should be flexible with 24/7.
• Candidate should be excellent in English communication.
• Any experience who are willing to work with technical process can also apply.
• Experience with technical voice will be preferable.
• International voice experience will be more preferable.

Required Candidate profile CTC Role / Designation - Technical support

• Candidate would be responsible for handling customer calls.
• Should Have CCNA certificate or CCNA based knowledge to troubleshoot US Clients.
• Should base strong knowledge DHCP, DNS, IP Configurations, LAN, WAN.
• Will coordinate international clients for troubleshooting technical issues.
• Ensure resolution provided in the first interaction with the customer.
• Qualification must be 10+12+UG/PG with experience can be required.

Perks and Benefits

Shift time - US shift (5.30 PM to 9.30 AM within any 9 hours of working inclusive with 1 hour break)

cab facility - 2 Ways will be provided within 30km radius from Ambattur.(its completely work from office)

Work Location -ground Floor, 6th, 9th and 10th Floor Ambit IT Park No 32A & 32B, Ambit Park Rd, Ambattur Industrial Estate, Chennai, Tamil Nadu 60005

Language: Excellent in English is mandatory

Benefits: Health insurance leave encashment life insurance paid sick time paid time off provident Fund

Schedule: Night shift (rotational)