Manager Travel Desk

Job Description:

The Corporate Travel Desk manager is responsible for managing the travel arrangements for company employees, including flights, accommodations, transportation, VISA process, forex purchase and other travel-related services. The role requires strong organizational skills, attention to detail, and the ability to work efficiently under pressure to ensure smooth and cost-effective travel experiences.

Key Responsibilities:

1. Travel Coordination:

- Arrange domestic and international travel for employees, including booking flights, hotels, VISA, forex purchase and ground transportation, wherever needed.

- Coordinate travel schedules and itineraries.

- Ensure travel arrangements comply with company policies and budgets.

- Provide support to employees during their travel, including handling changes, cancellations, and emergencies, if needed.

- Offer guidance on visa requirements, travel insurance, and other travel-related issues, wherever needed

2. Vendor Management:

- Liaise with travel agencies, airlines, hotels, and other service providers to secure the best rates and services.

- Negotiate contracts and agreements with travel service providers.

- Maintain good relationships with vendors to ensure preferential treatment and rates.

3. Cost Management:

- Monitor travel expenses and work to reduce costs without compromising service quality.

- Prepare and analyze travel expense reports to identify trends and areas for improvement.

4. Administrative Tasks:

- Checking travel expense sheets of travelers and settling of advances, passing on to Accounts Team

- Maintain accurate records of all travel bookings and expenses.

- Airline GST (k3) reconciliation through accounts.

- Handle invoicing and payment processes related to travel bookings.

Qualifications: Bachelor's degree in Travel Field / Certification in travel management or related fields.

Experiences: 6+ years of experience in corporate travel management or a related role.

Preferred Skills:

- Strong knowledge of Amedeus / Galileo travel booking systems and tools.

- Excellent organizational and time-management skills.

- Strong communication and interpersonal skills.

- Ability to work under pressure and handle last-minute changes effectively.

- Proficiency in MS Office and travel management software.

- Knowledge of travel regulations and best practices.

- Experience in negotiating with travel vendors.