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Walmart

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3.8

based on 2.4k Reviews

Video summary

4 Walmart Technology Services Engineer Jobs

Technology Services Engineer III

Walmart Labs

3.8

based on 2.4k Reviews

3-8 years

₹ 7.5 - 23L/yr (AmbitionBox estimate)

Chennai

1 vacancy

Technology Services Engineer III

Walmart

posted 26d ago

Job Role Insights

Flexible timing

Key skills for the job

Computer Networking SQL Customer Support Analytical Chemistry Application Support GCP

+ 2 more

Job Description

Hands-on troubleshooting, debugging, and support for applications using SQL , Java , and Cloud Technologies (preferably Google Cloud Platform (GCP) ).
Analyse and interpret application architecture and its components to resolve complex issues.
Utilize analytical skills to analyse logs and provide root cause analysis for incidents.
Perform real-time monitoring and system performance analysis using tools such as Grafana , Open Observe , Splunk , and Dynatrace .
Manage and document incidents and service requests using ServiceNow or other ITSM tools.

Required Skills:

Proficient in SQL , Java , and working knowledge of cloud technologies (GCP preferred).
Strong analytical and problem-solving skills , with experience in log analysis and debugging.
Knowledge of application architecture and understanding of how its components interact.

Experience with Monitoring Tools:

Expertise in using Grafana , Open Observe , Splunk , and Dynatrace for monitoring, reporting, and alerting.

Experience with ITSM Tools:

Familiarity with incident management and documentation using ServiceNow .

Preferred Qualifications:

Experience in production support or application support roles.
Good communication skills to collaborate with cross-functional teams and resolve issues effectively.

Benefits

Beyond our great compensation package, you can receive incentive awards for your performance. Other great perks include a host of best-in-class benefits maternity and parental leave, PTO, health benefits, and much more.

Minimum Qualifications...

Bachelors degree in computer science, information technology, engineering, computer information systems, or related area and 5 years experience in production support, software support, or technical support.

Preferred Qualifications...

Both software and hardware troubleshooting., Technical support operations, account management, or customer support.

Employment Type: Full Time, Permanent

Read full job description

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What Technology Services Engineer at Walmart are saying

3.5

Rating based on 7 Technology Services Engineer reviews

Anonymous · IT & Information Security in Chennai

Likes

The only good thing about this company is it's status. Being a global company if will surely going to give a weightage to your resume.

Dislikes

The work culture is very bad. If you're a north indian, working in chennai base location then you'll face a lot of difficulties. People will be rude to you.