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2 PiServe Technologies Technical Support Engineer Jobs

Technical Support Engineer

0-2 years

Kochi

1 vacancy

Technical Support Engineer

PiServe Technologies

posted 3mon ago

Job Role Insights

Flexible timing

Job Description

  • Respond to and resolve customer queries through various channels.
  • Diagnose and fix basic hardware/software issues.
  • Escalate unresolved issues to appropriate teams.
  • Maintain detailed records and document knowledge in the ticketing system.
  • Collaborate with IT teams and ensure customer satisfaction.
Qualifications
  • Degree in Computer Science, IT, or related field (or equivalent experience).
  • 0-2 years in technical support or helpdesk.
  • Basic tech knowledge and familiarity with help desk software.
  • Strong communication, problem-solving, and customer service skills.
  • Ability to work shifts, including nights, weekends, and holidays.
Working Conditions
  • Fast-paced environment with shift work required.

Employment Type: Full Time, Permanent

Read full job description

Prepare for Technical Support Engineer roles with real interview advice

People are getting interviews at PiServe Technologies through

(based on 1 PiServe Technologies interview)
Company Website
100%
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Low Confidence means the data is based on a small number of responses received from the candidates.

What Technical Support Engineer at PiServe Technologies are saying

Technical Support Engineer salary at PiServe Technologies

reported by 1 employee with 9 years exp.
₹10.8 L/yr - ₹13.8 L/yr
161% more than the average Technical Support Engineer Salary in India
View more details

What PiServe Technologies employees are saying about work life

based on 4 employees
67%
100%
100%
100%
Flexible timing
Monday to Friday
No travel
Day Shift
View more insights

PiServe Technologies Benefits

Work From Home
Cafeteria
Free Transport
Child care
Gymnasium
Free Food +6 more
View more benefits

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3mon ago·via naukri.com

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