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1 Barracuda Networks Technical Solutions Engineer Job
Technical Solutions Engineer
Barracuda Networks
posted 3mon ago
Job Role Insights
Fixed timing
Key skills for the job
Job Description
- Providing superior customer support on our home-grown products.
- Interface with customers at a high volume to solve their issues using different applications which include WAF/NG and email/backup
- Develop your skills in network and security products through on-going training
- Document, escalate and follow through with product bugs and/or issues
- Debug the issue and provide a solution. If not resolved raise a ticket to the next level
What you bring to the role
- Should have at least 1 year of experience in network firewall domain, web application and load balancing technologies, or exchange/email security and web filter domain
- Excellent understanding of TCP/IP and UDP
- Very good knowledge of L7 protocols such as HTTP, HTTPS, FTP, SMTP and POP3
- Should have good Linux and Microsoft server knowledge
- Basic knowledge about OWASP top 10 attacks, understanding of top 10 OWASP defined application security challenges
- Very good understanding of URL filtering in proxy and reverse technologies, debugging applications like tcpdump, fiddler
- Good understanding of SMTP and POP3 protocols
- Good understanding of various backup technologies
- CCNA or CCNP certification preferred
- Bachelor s Degree in engineering, Computer Science
- Ability to work in a 24/7 environment with rotating shifts
- Strong analytical and troubleshooting skills
- Strong customer focus and solid written and verbal communication skills Positive attitude with a willingness to learn
Employment Type: Full Time, Permanent
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(based on 4 Barracuda Networks interviews)
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50%
25%
25% candidates got the interview through other sources.
Moderate
Confidence
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What Technical Solutions Engineer at Barracuda Networks are saying
Rating based on 6 Technical Solutions Engineer
reviews
Anonymous · IT Support
in Bangalore/Bengaluru
Likes
Nothing
Dislikes
High pressure and one man army rule
Read 6 reviewsTechnical Solutions Engineer salary at Barracuda Networks
reported by
56
employees
₹5
L/yr - ₹13
L/yr
34%
less
than the average Technical Solutions Engineer Salary in India
View more details
What Barracuda Networks employees are saying about work life
based on 32 employees
Strict timing
Monday to Friday
No travel
Day Shift
Barracuda Networks Benefits
View more benefits
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