Field Technical Executive @ Kolkata

Key Tasks & Responsibilities

• Effective Customer Management through effective maintenance services
• LPG Installation Maintenance- Scheduling of AMC for contractual and non contractual
  customers as per company norms
• Customers complaint Management
• Co-ordinate with technicians and Customers for Preventive Maintenance, Planning and
  Execution, Break down Maintenance.
• Statutory Testing's - Bullet Hydro testing, SRV/TRV Testing and Certifications
• Vendor Identification and development
• Safety Audit and Safety training
• Cost management
• Co-ordinate Technical Aspects / Trials of new Product / Applications / Service Offerings to
  Customers.
• Interaction with statutory authorities
• Root Cause analysis
• Documentation- Audit report, Training report, AMC & trouble shooting and entries in ERP.
• Project Management

Qualification & Competencies

B.Tech/B.E (Mechanical/ Electrical)

Experience : 2-4 years

Own Conveyance and Driving License is mandatory

Competencies

• Good Communication Skills
• Inter-personal Skills
• Innovative Thinking
• Team Management
• Knowledge of Operations and procedure manuals

Skills

• Proficiency in MS office ( Excel , PPT, Word)
• Working knowledge in SAP preferable