All Filters
4 Technical Analyst 2 Jobs
Technical Analyst 2-Support
3-5 years
₹ 10.2 - 14L/yr (AmbitionBox estimate)
Kolkata, Mumbai, New Delhi + 4 more
1 vacancy
Technical Analyst 2-Support
Oracle
posted 8d ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
- As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs
- This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical questions regarding the use of and troubleshooting for our Electronic Support Services
- A primary point of contact for customers, you are responsible for facilitating customer relationships with Support and providing advice and assistance to internal Oracle employees on diverse customer situations and escalated issues
- As a Support Engineer, you will be the technical interface to customers, Original Equipment Manufacturers (OEMs) and Value-Added Resellers (VARs) for resolution of problems related to the installation, recommended maintenance and use of Oracle products
- Your primary task will be to provide support to customers who contact the Oracle Solution Center and maintain high level of customer satisfaction while meeting guidelines (mostly through electronic means)
- Able to work with general guidance from senior support engineers and management and, in some areas, may work independently
- Solutions often take time to develop through research, collaboration or problem replication
Employment Type: Full Time, Permanent
Read full job descriptionPrepare for Technical Analyst 2 roles with real interview advice
What Technical Analyst 2 at Oracle are saying
Rating based on 3 Technical Analyst 2
reviews
Anonymous · Engineering - Software & QA
in Bangalore / Bengaluru
Work life balance
- Work-life balance - Excellent
Promotion and increment
- Salary - Bad
Technical Analyst 2 salary at Oracle
Unlock 
What Oracle employees are saying about work life
Oracle Benefits
Career development and internal mobility Health and well-being Financial security Benefits that suit your lifestyle 
Compare Oracle with
SAP
MongoDB
Salesforce
IBM
Adobe
Wipro
Amazon
TCS
Accenture
Cognizant
Microsoft Corporation
Oracle Financial Services Software
JPMorgan Chase & Co.
Capgemini
Red Hat
SAS
Zoho
Deloitte
Cisco
Similar Jobs for you
Oracle Bangalore / Bengaluru Office Locations
560 066
Technical Analyst 2-Support
Oracle India Pvt. Ltd.
3-5 Yrs
Kolkata, Mumbai, New Delhi +4 more
Technical Analyst 2-Support
Oracle India Pvt. Ltd.
0-2 Yrs
Bangalore / Bengaluru
Technical Analyst 2-Support
Oracle India Pvt. Ltd.
0-2 Yrs
Bangalore / Bengaluru
Store Technical Support - Technical Analyst II
ALLDATA CARD SERVICES INDIA LLP
2-4 Yrs
Gurgaon / Gurugram
Recently Viewed
REVIEWS
Wurth Elektronik
No Reviews
REVIEWS
M G Bakers
No Reviews
SALARIES
M G Bakers
No Salaries
DESIGNATION
LIST OF COMPANIES
M G Bakers
Overview
SALARIES
Flipkart
COMPANY BENEFITS
M G Bakers
No Benefits
