End-user support of Teamcenter unified (c12.x/v11.x), multi-CAD Integrations, Product Data / Change / Document Management, and Workflows in production environments
Extensive knowledge of support and troubleshooting the Active Workspace v4.x
End-user support of Aras SP11, multi-CAD Integrations, Product Data / Change / Document Management, and Workflows in production environments
Effectively adopt ALM tools to manage change management and source controls
Coordinate with Database Administrators, IT Operations teams, customers and software vendors to plan releases as well as schedule and coordinate outages for deployment
Understand, manage, and test disaster recovery plans
Manage multiple server environments, configurations and associated change including development, stage and production
Coach, train, and mentor team members to improve their ability to productively contribute to operations and projects
Drive efficiency initiatives including knowledge management, system administration automation and effective documentation.
Work effectively within teams where other team members may be located throughout the country and influencing others to action who are not direct reports. Ability to support multiple projects concurrently based on priority and criticality
Requirements:-
Exceptional Project Management, customer service orientation and written and verbal communication skills
Ability to learn new skills to adapt to the changing technology landscape
Exceptional interpersonal skills, with a focus on rapport-building, listening, and questioning skills.
3-6 years of related experience in IT including ability to lead disparate teams consisting of customers, vendors, and peer organizations through informal reporting relationships
3-6 Years in depth knowledge of Product Lifecycle Management processes and tools 2 3D CAD, TeamCenter Engineering, Pro-E, etc or equivalent.
Experience on Teamcenter Application maintenance, configurations and administration on version v12.x, 11.x and 10.x
Preferred experience with Teamcenter CAD integrations: NX Manager, Teamcenter Integration for Solid Edge, Teamcenter Integration for Pro/Engineer, Ideas Manager, Solid Works
Self-starter with the ability to independently resolve issues and deliver results. Excellent written and verbal English communication skills.
Programming skills in C, C++, C#, .Net, Java, Perl, PLM XML and working experience of XML, JavaScript and HTML, (For Web Client Coding)
Knowledge Skill in Web technologies - SOA, Web Services, Web/App Servers (Tomcat, WebLogic, JBoss)